Channel Development Specialist

Source1; Park City (KS); On-site; USD 48,000 - 70,000; Full time

Job summary

Bosch is seeking a Channel Development Specialist to actively manage relationships with customers and sales staff for Source1 Parts, supporting the sales process with issue resolution, training, data analysis, and reporting.

You will identify sales opportunities with base customers, coordinate with account managers, and help secure these opportunities while training customers on key system tools. Occasional travel is expected.

Qualifications

• High School Diploma or equivalent required.
• Minimum 3 years’ experience and a proven track record of accomplishment in inside sales or customer support roles.
• Ability to calculate discounts and margins, to apply concepts of basic algebra, and to solve practical problems.
• Effective interpersonal skills and perseverance under stress.
• Must live near Wichita, KS and be willing to work out of the Source1 Offices in Park City, KS

Responsibilities

• Proactively maintain positive relationships with customers and internal staff to support customer parts goal achievement.
• Identify and develop sales opportunities, and resolve service issues.
• Create and distribute frequent customer-facing communications and occasional presentation materials.
• Train customers on system tools (Solution Navigator and Go Temp Pro).
• Occasional travel (<5%) for training, events, or joint sales visits.

Skills

Inside sales

Customer service

Communication

Data analysis

Training

Education

Associate’s or Bachelor’s Degree

Tools

Salesforce

SAP

Email marketing tools

Job description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

• Reinvent yourself: At Bosch, you will evolve.
• Discover new directions: At Bosch, you will find your place.
• Celebrate success: At Bosch, we celebrate you.
• Shape tomorrow: At Bosch, you change lives.

Job Description

What you will do

The Channel Development Specialist proactively maintains ongoing relationships with key customers and sales staff, supporting the sales process with issues identification and resolution, marketing communications, training, data analysis and reporting, etc. The Channel Development Specialist will report to the National Sales Manager for the Source1 Parts business and will interact extensively with the Source1 Parts Customer Service, Marketing, Materials Management, Operations, and Warranty Administration teams and with the BHC equipment sales team(s) for their assigned channel(s). The Channel Development Specialist will proactively identify parts sales opportunities within their base and work with the Source1 Account Manager in helping to secure these opportunities.

How you will do it

You will proactively maintain positive, personal relationships with customers and internal staff. Regularly contact customers to support customer parts goal achievement, identify and develop sales opportunities, and resolve service issues. Create and distribute frequent customer-facing communications and occasional presentation materials. Follow up with customers on sales and marketing initiatives. Train customers on system tools (esp. Solution Navigator and Go Temp Pro applications). Fulfill occasional field requirements for customer-specific ad-hoc sales and performance reporting, recommended to stock lists, marketing collateral materials, etc. Periodically review open order reports and otherwise proactively identify and resolve issues before they are raised by customers.

Occasional travel (<5%) may be required for training, customer or industry events, joint sales visits with outside sales team members, or independent sales visits.

Qualifications

Required

• High School Diploma or equivalent required.
• Minimum 3 years’ experience and a proven track record of accomplishment in inside sales or customer support roles.
• Ability to calculate discounts and margins, to apply concepts of basic algebra, and to solve practical problems.
• Effective interpersonal skills and perseverance under stress.
• Must live near Wichita, KS and be willing to work out of the Source1 Offices in Park City, KS

Preferred

• Working experience with OpenGlobe (Salesforce), email marketing, social media marketing, e-commerce, SAP operating system.
• Familiarity with two-step distribution in HVAC or a related trade, preferably including repair parts and warranty experience.
• Associate’s or Bachelor’s Degree.

Additional Information

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

• Regular operation of order pickers and forklifts, including extended time at elevated heights
• Warehouse/dock environment that is not climate-controlled
• Physically active role requiring equipment operation, material handling, and situational awareness

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!