Channel Account Manager

Harbor Compliance; United States; Remote; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401(k)

Flexible PTO

Parental leave

Fertility and adoption assistance

Educational reimbursement

Job summary

Harbor Compliance seeks a Channel Account Manager to scale partner activation and transform referral networks into a high-performing revenue engine. You will work with Partner Acquisition Managers to ensure seamless onboarding and ongoing management of new partner accounts, driving consistent referrals and revenue.

This role emphasizes enablement, relationship management, and proactive collaboration with internal teams to meet revenue targets and deliver value to legal and compliance partners.

Qualifications

• Extensive experience growing a book of business through partnerships.
• Proven success in high-growth environments with double-digit growth.
• Strong CRM usage for attribution and pipeline tracking.
• Ability to translate data into actionable insights for partner performance.

Responsibilities

• Own and manage a diverse partner portfolio.
• Maintain a robust referral pipeline toward annual growth targets.
• Develop playbooks and training assets to drive partner activation.
• Maintain partner satisfaction with regular feedback and pulse surveys.
• Coordinate reporting, invoicing, and account management with internal teams.
• Identify new referral opportunities using market insight.
• Monitor partner performance trends and address volume fluctuations.
• Lead enablement sessions to articulate our value to partners.

Skills

Channel management

Account management

CRM proficiency

HubSpot

Salesforce

Partner enablement

Data-driven decisions

Tools

Introw

Impartner

Kiflo

ZINFI

Job description

The Channel Account Manager (CAM) is a strategic driver of growth responsible for scaling partner activation and transforming referral networks into a high-performing revenue engine. Working in tandem with Partner Acquisition Managers, this role focuses on the seamless transition and ongoing management of new partner accounts to ensure consistent high-volume referrals. By providing expert enablement and relationship management, the CAM delivers significant organizational value through the predictable delivery of revenue targets. This position is ideal for a results-oriented professional dedicated to fostering long-term, successful partnerships.

Key Responsibilities:

• Own and manage a diverse partner portfolio.
• Establish and maintain a robust referral pipeline to ensure consistent progress toward annual growth targets.
• Drive partner activation through the development of comprehensive playbooks and training assets that empower partners to refer business effectively.
• Cultivate high levels of partner satisfaction and engagement, validated through regular performance feedback and pulse surveys.
• Collaborate efficiently with internal fulfillment and support teams to ensure seamless reporting, invoicing, and account management for partners.
• Identify and capitalize on new referral opportunities by applying deep market insight to help partners recognize potential within their own client bases.
• Monitor and analyze partner performance trends to proactively address fluctuations in referral volume and maintain process predictability.
• Lead professional presentations and enablement training sessions that clearly communicate the value of our solutions to legal and compliance partners.

Requirements:

• Substantial experience in channel or account management, with a proven history of growing a book of business within a partnership function.
• Demonstrated success performing in a high-growth environment with annual growth rates exceeding 20%.
• Advanced proficiency in enterprise CRM systems, such as HubSpot or Salesforce, for accurate attribution and pipeline tracking.
• Proven ability to develop and execute partner enablement strategies that lead to measurable activation and revenue growth.
• Strong organizational and planning skills, with the ability to manage multiple priorities and schedules in an efficient manner.
• Experience working cross-functionally with operations and customer experience teams to deliver high-quality outcomes.
• Resourceful and action-oriented approach to overcoming challenges and achieving results independently.

Skills and Knowledge:

• Familiarity with B2B affiliate marketing strategies and modern partner management tools.
• Experience utilizing specialized partner management software such as Introw, Impartner, Kiflo, or ZINFI.
• Ability to translate complex data into actionable insights to improve partner performance and strategic alignment.

Accommodations:

Harbor Compliance is committed to providing any reasonable accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

Compensation:

Compensation at the time of offer is based on factors such as skill set, experience, qualifications, and work location. Salary is one part of Harbor Compliance’s total compensation package. Other benefits may include health benefits, flexible paid time off, parental leave, fertility and adoption assistance, 401(k), and educational reimbursement. Note that the salary range and benefits apply only to U.S.-based candidates.

Salary range: $90,000 - $110,000 plus bonus/commission. Expect a 60/40 commission split.

Pay Transparency Policy Statement
Harbor Compliance will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Harbor Compliance, or (c) consistent with Harbor Compliance’s legal duty to furnish information.

Equal Opportunity Statement

Harbor Compliance is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

About Harbor Compliance

Join Harbor Compliance, a pioneering leader in the compliance industry, recognized by Inc. 5000 and Deloitte Technology Fast 500. Merging with Labyrinth, Inc. in 2021, we've expanded our reach to over 35,000 clients, leveraging advanced technology to simplify business licensing and legal entity management. We’re a growing team, passionate about making compliance accessible and efficient for all businesses and nonprofits.