Channel Account Manager

Rhombus Systems; San Jose (CA); Remote; USD 150,000 - 180,000; Full time

Job summary

A leading company in physical security is seeking a Channel Account Manager to oversee reseller partnerships. The role involves developing relationships, executing marketing activities, and ensuring alignment with sales goals. Candidates need a degree and relevant partner management experience, ideally in Physical Security.

Benefits

Competitive Salary & Equity Options

Flexible Schedule & Paid-Time Off

Excellent Healthcare Coverage

Generous Family Leave Policy

WFH & Workspace Supplies

Career Growth & Professional Development

Qualifications

• 2+ years of partner/channel management experience, preferably in Physical Security.
• Demonstrated sales success (President’s Club or similar recognition).
• Engaging personality, polished verbal and written communication skills.

Responsibilities

• Develop strong working relationships with assigned channel resellers.
• Conduct quarterly and ad-hoc partner business reviews to ensure alignment with objectives.
• Educate partner executives, technical staff, and sales teams on products.

Skills

Sales Success

Communication Skills

Interpersonal Skills

Business Acumen

Leadership

Education

BA/BS degree or higher

Job description

Who We Are

Founded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve safety and operations at scale. We have a solid product-market fit, customers love us, and our solution makes a profound impact and difference in the world.

Rhombus was created by industry veterans and is also backed by incredible investors who believe in transforming the world of physical security with enterprise-grade technology that's accessible to any organization.

Who You Are

Here at Rhombus, everyone plays a critical role in achieving our mission to make the world safer with simple, smart, and powerful physical security solutions. No matter what team you’re on, the work you do here makes a positive impact across the globe.

As a Channel Account Manager, you will help manage the onboarding, enablement, and growth of key Rhombus reseller partners. As member of the channel team, your primary responsibility will be to develop and nurture a defined set of reseller partners so as to exceed an assigned revenue target. You will establish influential executive-level partner relationships, build quarterly and ad-hoc business plans, design and deliver sales and technical training, lead/manage to- and through- partner marketing activities, act as the partners’ advocate within Rhombus, and other duties as assigned. The ideal candidate will be highly motivated, display professional communication and interpersonal skills, operate morally and ethically, and possess solid business acumen.

What You'll Do:

• Develop strong working relationships with assigned channel resellers
• Work collaboratively with Rhombus’ sales teams to identify key opportunities, develop sales forecasts, and remove potential obstacles
• Educate partner executives, technical staff, and sales teams on Rhombus’ products, programs, pricing and marketing campaigns
• Develop and execute customer-facing and internal partner marketing activities
• Conduct quarterly and ad-hoc partner business reviews to ensure alignment with objectives
• Regularly report on partner achievements and assigned metrics
• Make recommendations regarding channel partner program tools, incentives, and go-to-market messaging
• Represent Rhombus at industry events and trade shows

What We're Looking For:

• BA/BS degree or higher
• A strong desire to succeed as team
• 2+ years of partner/channel management experience, preferably in Physical Security
• Demonstrated sales success (President’s Club or similar recognition)
• Hands-on experience leading in-person and remote training/teaching sessions
• Disciplined to follow defined processes, yet creative to recommend/build new, scalable approaches
• Ability to work with minimal supervision, balance multiple priorities, achieve deadlines
• Engaging personality, polished verbal and written communication skills, and meticulous attention to detail

This is a remote position with up to 50% overnight travel. Candidates must be located in the Chicago area.

Need to be authorized to work in the U.S. without requiring sponsorship now or in the future.

Compensation

$150,000 - $180,000 USD

Additional forms of compensation, depending on the role, include uncapped commission, sales incentives, discretionary bonuses, and equity in the company. Individual pay is determined based on the candidate's primary work/hiring location and additional factors, such as skills and experience, and relevant education, certifications, or training. Further details about compensation for the role can be discussed during the interview process.

Benefits

Competitive Salary & Equity Options

Flexible Schedule & Paid-Time Off

Excellent Healthcare Coverage

Generous Family Leave Policy

WFH & Workspace Supplies

Career Growth & Professional Development

What We Value

Customers Come First: We're obsessed with improving our users' lives and constantly question how we can improve upon what already exists.

One Team:Innovating in the physical security industry can't be accomplished by just a single person, which is why we collaborate with exceptional individuals who inspire us to be our best.

Think Greater:We believe the best ideas can come from anywhere. We strive to create an open environment where individuals can contribute and make an impact.

Act with Integrity: We believe honest communication is key to success. We conduct business the way it should be - with high ethical standards and to always do what's right.

Rhombus is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We encourage applicants from all backgrounds and experiences to apply. We actively promote diversity, equity, and inclusion in our hiring practices and throughout our organization.

Build a Safer Future with Us!