Change Manager - Back Office Engineering

Schneider Electric; United States; Remote; USD 102,000 - 152,000; Full time

Job summary

Schneider Electric is seeking an Organization Change Management (OCM) Lead within the Order Engineering domain in the United States. You will drive Power User adoption, support SAP-based time capture transitions, and collaborate with BAs and POs to align onboarding with system changes.

You will deliver hands-on training across multiple plants, manage SPLs, and maintain dashboards while traveling 50–75% of the time. Strong SAP S/4HANA knowledge and stakeholder engagement are essential.

Qualifications

• Bachelor’s degree or equivalent experience.
• Willingness to travel 50%–75% (maximum of 2 consecutive weeks per trip).
• Valid Passport and visas are required for occasional travel across US, Mexico, Canada.
• Valid driver’s license required.
• Hands-on SAP S/4HANA experience in the defined domain.
• Experience in stakeholder engagement, training delivery, or project coordination.
• Strong organizational skills to manage multiple streams of information and dashboards.

Responsibilities

• Serve as the OCM representative within the Order Engineering domain, driving Power User adoption strategies and mitigating risks throughout the project lifecycle.
• Support the transition from local tools to SAP-based time capture and explain the relationship between posted hours, network activities, backlog status, and scheduling.
• Identify opportunities where OCM services such as Business Transformation, Training, Process Mapping, and Communications can add value.
• Upskill on domain knowledge and deliver hands-on training at different plants and facilities; keep training resources updated.
• Act as the primary liaison between domain stakeholders, Power Users, and the OCM team; gather feedback, requirements, and risks.
• Translate domain knowledge and BA specs into training docs and SPLs using Scribe in English and Spanish.
• Maintain training deliverables through dashboards (monitor SPLs per sprint).
• Collaborate with change management functions to deliver timely information.
• Share insights to support adoption and alignment with goals.
• Work with BAs and POs to stay updated on system changes affecting users.
• Travel 50–75% across NA, max 2 consecutive weeks per trip.

Skills

End-to-end ETO/CTO process

SAP S/4HANA knowledge

Stakeholder engagement

Process improvement

Training delivery

Project coordination

Communication skills

Education

Bachelor’s degree in Business/IT/Organizational Development/Industrial Engineering

Travel & visa requirements

Tools

Scribe

SharePoint

Microsoft Office 365

Jira Software

Confluence

Job description

What You’ll Do

• Serve as the OCM representative within the Order Engineering domain, driving Power User adoption strategies and mitigating risks throughout the entire project lifecycle.
• Support the behavior change from local tools to SAP-based time capture and explain the relationship between posted hours, network activities, backlog status, and scheduling.
• Identify opportunities where Organizational Change Management (OCM) services such as Business Transformation, Training, Process Mapping, and Communications can add value to your domain.
• Upskill on domain knowledge and deliver hands‑on training at different plants and facilities for deployments, responsible for keeping training resources updated and organized.
• Act as the primary liaison between domain stakeholders, Power Users, and the OCM team, gathering process‑related feedback, requirements, and identifying risks.
• Translate domain knowledge and BA specifications into clear, compelling training documentation and Single Point Lessons (SPLs) using Scribe in English and Spanish (framework training provided during onboarding).
• Maintain, organize, and track training deliverables through structured dashboards (monitoring total vs. completed SPLs per sprint).
• Collaborate with different change management functional areas to deliver accurate and timely information.
• Share insights and recommendations to support smooth adoption of changes and alignment with organizational goals.
• Work closely with Business Analysts (BAs) and Product Owners (POs) to keep up to date on system enhancements and changes impacting users.
• NOTE: This role requires travel to different plant locations in North America: 50–75% (maximum of 2 consecutive weeks per trip).

Skills That Will Make You Successful

• Ability to explain the end‑to‑end ETO/CTO process from configuration and sales order through engineering, manufacturing, delivery, and billing.

• Ability to navigate representative transactions and Fiori apps, interpret statuses and document flow, and distinguish system defects from process, data, training, or authorization issues.

• Subject matter expert / working knowledge in the aligned SAP S/4HANA domain area to minimize the onboarding curve.
• Training experience & knowledge of adult learning principles for plant and operational environments.
• Documentation skills & instructional design experience (adhering to branding guidelines and generating high‑quality resources in Scribe).
• Ability to track execution and maintain clear dashboards (tracking SPL requirements, training delivery, and risk escalation).
• Strong communication and interpersonal skills, with the ability to clearly articulate complex concepts to diverse audiences.
• Analytical and problem‑solving ability to identify patterns, operational risks, and adoption roadblocks early in the project lifecycle.
• Stakeholder management – skilled at building relationships, asking the right questions, and extracting actionable insights from Power Users.
• Comfortable working in fast‑paced, multi‑site project environments and adapting to shifting priorities.
• Effective time management and ability to handle multiple tasks simultaneously.
• Passion for user experience, human‑centered training design, and simplifying complex concepts through storytelling.

Qualifications

• Bachelor’s degree in Business, IT, Organizational Development, Industrial Engineering, or related field (or equivalent experience).
• Travel & Visa Requirements:
• Willingness to travel 50%–75% (maximum of 2 consecutive weeks per trip).
• Valid Passport and visas are required for occasional travel across US, Mexico, Canada.
• Valid driver’s license required.
• Working knowledge or hands‑on experience in SAP S/4HANA within the assigned business domain.
• Experience in stakeholder engagement, process improvement, training delivery, or project coordination.
• Strong organizational skills to manage multiple streams of information and deliverable dashboards.

Domain-Specific Technical Qualifications

• The Change Manager should have a strong understanding of Project System (SAP PS); Production Planning integration (SAP PP); SAP Fiori engineering backlog and time entry
• Must have: practical SAP SD knowledge, process‑change leadership, training/facilitation experience, and the ability to work with operational users and technical teams.
• Familiarity with cross‑domain foundational knowledge such as Business Partner, Material Master, BOM, Routing, Work Center, Purchase Requisition, role/authorization and integration awareness
• Ability to Interpret engineering activities, planned dates, assigned work, workload, and statuses such as REL, PCNF, and CNF.
• Understand how engineers record progress, actual dates, and final confirmation and how these updates affect project visibility.
• Ideal Candidate Profile Preference:
• Flexible / Hybrid Profile: Open to partnership with BAs, POs, TPOs, solution architects, master‑data teams, testing, deployment, and operations.
• Ability to convert a solution release into affected roles, behavior changes, learning objectives, readiness criteria, reinforcement actions, and adoption measures.

Preferred Tools & Tech

• Engineer‑to‑Order or Configure‑to‑Order manufacturing, SAP Fiori adoption, plant deployment, testing/cutover, and master‑data governance.
• Scribe & SharePoint
• Microsoft Office 365 Suite
• Jira Software & Confluence

What’s In It for You

• Be part of a high‑impact, enterprise‑wide SAP S/4HANA transformation initiative that shapes the future of our organization.
• Gain exposure to enterprise‑level change management, Agile practices, and cutting‑edge process documentation tools.
• Develop skills in stakeholder engagement, change management, and business process improvement.
• Opportunity to influence strategic decisions and drive successful change adoption across multiple business units and plant locations.
• Shape processes and enablement strategies that drive scalability and efficiency.

Who You’ll Report To

• People Manager: OCM Lead
• Operational Manager(s): Domain Product Owner(s)

• What's in it for me?
• Opportunity to mentor others and grow your leadership capabilities
• Meaningful work where your contributions directly shape technology solutions
• Supportive team environment that values expertise and invests in your development
• Flexible work options designed to help you thrive professionally and personally

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short‑term incentives. The compensation range for this full‑time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job‑related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well‑being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

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+9% organic growth
150 000+ employees in 100+ countries

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Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.