Change Manager

CMT Services, Inc.; Washington (District of Columbia); Hybrid; USD 90,000 - 120,000; Full time

Job summary

CMT Services, Inc. is seeking a Change Manager to support USDA's Enterprise Human Capital Modernization & Transformation initiative.

You will lead change strategy, stakeholder engagement, and user adoption across federal systems, developing training materials and readiness assessments to facilitate transitions. Ideal candidates have 3–5 years in change management, strong communication skills, and experience in training development, readiness analyses, and impact assessments to enable smooth

Qualifications

• Years of Experience: 3 to 5 years of progressive professional experience in change management, organizational change, or business analysis.
• Experience developing and implementing change management strategies and plans supporting program, system, data, and process transitions.
• Experience conducting stakeholder analyses, impact assessments, and readiness evaluations supporting organizational and operational change.
• Experience developing and maintaining change strategies, stakeholder engagement plans, and resistance-mitigation plans.
• Experience developing communication plans for agency data SMEs that address data cleanup and validation expectations and managing outreach to improve mission-area participation in data preparation.
• Experience supporting training needs analysis, training development coordination, OPM's train-the-trainer model, and end-user adoption.
• Experience monitoring and reporting change adoption and effectiveness using metrics, surveys, and feedback mechanisms, and advising leadership regarding organizational change risks, issues, and opportunities.

Responsibilities

• Communications, training, stakeholder engagement, readiness assessments, user adoption.
• Requirements gathering, readiness assessment, risk analysis, UAT support, business process development
• Communication plans, stakeholder engagement, training, readiness, adoption metrics, organizational change strategy
• Training, SOPs, workshops, shadowing sessions, documentation, repository management

Skills

Change management

Stakeholder engagement

Training development

Communications planning

Requirements gathering

Readiness assessment

UAT support

Business process development

Education

Bachelor's degree in Computer Science, Information Systems, Information Technology, Computer Engineering

Job description

ABOUT US:

CMT Services Inc. is a dynamic and small business supporting Federal, State, and Local government agencies. As an SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to supportthe missions and strategic business goals of our clients.

Position Title:

Change Manager

Location:

U.S. Department of Agriculture

1400 Independence Ave., SW

Washington, DC 20250

Period of Performance:

Start Date: One 1-year base period plus 1-year option periods

Place of Performance:

Remote (Mostly Remote – needs to be able to attend meetings at USDA in DC)

Position Summary:

The Change Manager will support the USDA’s Enterprise Human Capital Modernization & Transformation initiative. In this role, the Changer Manger leads change strategy, stakeholder engagement, and user adoption. Develops training materials and readiness assessments to support transitions to new systems and processes.

Key Responsibilities:

• Communications, training, stakeholder engagement, readiness assessments, user adoption.
• Requirements gathering, readiness assessment, risk analysis, UAT support, business process development
• Communication plans, stakeholder engagement, training, readiness, adoption metrics, organizational change strategy
• Training, SOPs, workshops, shadowing sessions, documentation, repository management

Required Qualifications:

• Years of Experience: 3 to 5 years of progressive professional experience in change management, organizational change, or business analysis.
• Experience developing and implementing change management strategies and plans supporting program, system, data, and process transitions.
• Experience conducting stakeholder analyses, impact assessments, and readiness evaluations supporting organizational and operational change.
• Experience developing and maintaining change strategies, stakeholder engagement plans, and resistance-mitigation plans.
• Experience developing communication plans for agency data SMEs that address data cleanup and validation expectations and managing outreach to improve mission-area participation in data preparation.
• Experience supporting training needs analysis, training development coordination, OPM's train-the-trainer model, and end-user adoption.
• Experience monitoring and reporting change adoption and effectiveness using metrics, surveys, and feedback mechanisms, and advising leadership regarding organizational change risks, issues, and opportunities.

Education

• Bachelor’s degree in Computer Science, Information Systems, Information Technology, Computer Engineering.

Join Our Team:

At CMT Services, we believe that extraordinary results come from empowering exceptional people. If you're ready to lead innovative projects, solve complex challenges, and contribute to meaningful infrastructure development while advancing your career in a supportive, collaborative environment, we want to hear from you.

Disclaimer:

By submitting your resume for this job posting, you authorize CMT Services, Inc. to forward your resume to all applicable internal and external managers, agencies, and recruitment personnel for review and consideration to hire.