Change Management Specialist

AppleOne Employment Services; New York (NY); Hybrid; USD 100,000 - 130,000; Full time

Job summary

A leading multimedia firm in New York City is seeking a Finance Transformation and Change Manager to develop communication strategies for transformative initiatives. The role involves engaging stakeholders, managing communication metrics, and ensuring readiness for change. Candidates should possess a Bachelor's degree and 7-10 years of relevant experience. This position follows a hybrid work model, requiring in-office contributions at least three days per week.

Qualifications

• 7-10 years of experience in transformation communications for a global organization.
• Experience delivering large organizational change and global campaigns.
• Experience with target operating model or technology change.

Responsibilities

• Develop change and communication strategies for Global Controllership initiatives.
• Deliver engaging communications to support change.
• Build relationships with stakeholders both inside and outside the company.

Skills

Change management

Stakeholder management

Storytelling

Data analytics

Education

Bachelor's degree

Job description

Our client, a Multimedia Conglomerate is seeking a Finance Transformation and Change Manager in their NYC office.

Role Purpose:

The purpose of this role is to develop and deliver effective change plans and drive engaging communications in support of strategic initiatives and in alignment with the broader Global Controllership operating model. This role will ensure business leaders, change agents, impacted employees, and business stakeholders both provide input and are regularly engaged, understand the reasons and outcomes of any initiative or change, what it means for them, how they will be supported throughout any change. A key part of this role is facilitating and aligning across teams, leaders, and other members of the Change Communication and Project Management Center of Excellence.

Key Responsibilities:

• Develop change and communication strategies and plans to support delivery of the Global Controllership strategic and operational initiatives
• Assess and conduct interventions as needed to ensure organizational readiness for change
• Deliver communications in an engaging and transparent manner
• Provide strategic counsel to senior level stakeholders, advising them on solutions for best practice change management and communications
• Build and develop relationships with influencers and stakeholders both in and outside of Global Controllership
• Use storytelling to support the transformation journey and illustrate key proof points
• Use audience-based approach to assess needs and plan for outcomes
• Develop and deliver tailored change plans as required using a core toolkit as a basis
• Collaborate with other programs to understand and mitigate the cumulative impact of change on individuals and teams
• Help to manage a complex stakeholder landscape to ensure understanding, buy in, and mitigate communication risk and issues to ensure a smooth path for project delivery
• Put important operational change messages into a business context; develop and produce clear, simple, engaging copy and visual communications
• Work closely with a wide variety of stakeholders in both Global Controllership and the wider Finance organization, HR and other business areas to ensure that activities are aligned, coordinated and integrated
• Track and manage key change and communication metrics
• Other duties and projects as assigned

Knowledge & Skills:

• Proven understanding and experience in operational model changes as well as standard business change and adoption tools
• Tenacity, resilience, and ability to work effectively under pressure and at pace
• Committed to delivering high quality results, overcoming challenges, and focusing on what matters
• Strong judgement and integrity
• Building solid relationships and collaboration, managing trusted stakeholder relationships
• Excellent verbal and written communication, story-telling skills, and cultural awareness
• Ability to use internal social and digital channels effectively and proactively
• Expertise with evaluating and measuring communications (data analytics)
• Understanding of business change management together with an ability to synthesize facts into an overall picture and then identify the gaps
• Ability to work independently and as part of a team
• Personable and proactive

Qualifications

Basic Requirements:

• Bachelor's degree and a minimum of 7-10 years of experience in transformation communications planning and execution for a global matrixed organization or an equivalent combination of education and experience
• Experience delivering large organizational change and developing and deploying global campaigns to a diverse audience
• Experience of working in target operating model, process, and/or technology change
• Demonstrated experience with successful influencing and stakeholder management

Desired Characteristics:

• Formal training in change and communication preferred
• Experience in Finance preferred

Application Information:

This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.