Change Management QA Lead: Quality & Process Excellence

CACI; Springfield (VA); On-site; USD 104,000 - 218,000; Full time

Job summary

CACI International Inc. is seeking a Change Management Quality Assurance Lead to oversee QA for change initiatives, ensuring processes meet high standards and align with customer requirements. The role emphasizes leadership, metrics, and collaboration with engineering teams.

Requirements include TS/SCI with poly, a Bachelor's degree, and 5+ years in related roles; up to 10% local travel is expected. You will lead QA strategies and drive project excellence across lifecycles.

Qualifications

• Bachelor's degree and a minimum of 5 years of related work experience.
• TS/SCI with poly required.
• Experience with QA methodologies and ITSM processes.
• Strong leadership and communication skills.

Responsibilities

• Oversees quality assurance for change management initiatives.
• Develops QA strategies, metrics, and KPIs.
• Leads a team of Change Management Process Analysts.
• Collaborates with engineering and project teams to ensure quality.
• Manages documentation, audits, and reporting for changes.

Skills

QA methodologies

Automation testing

ITIL

Scripting

Network technologies

Communication

Leadership

Project management

Agile

ServiceNow

Education

Bachelor's degree

Tools

ServiceNow

Job description

CACI International Inc. is seeking a Change Management Quality Assurance Lead to oversee QA for change initiatives, ensuring processes meet high standards and align with customer requirements. The role emphasizes leadership, metrics, and collaboration with engineering teams.

Requirements include TS/SCI with poly, a Bachelor's degree, and 5+ years in related roles; up to 10% local travel is expected. You will lead QA strategies and drive project excellence across lifecycles.