Change Management Manager

Clean Earth; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

A leading environmental services company is seeking a Change Management Manager to develop and implement organizational change strategies. The ideal candidate will have at least 7 years of OCM experience and strong communication skills. Responsibilities include engaging stakeholders, developing change plans, and monitoring the effectiveness of initiatives. This full-time position is located in the United States and requires up to 25% travel.

Qualifications

• Minimum of 7 years OCM experience.
• Ability to travel – up to 25%.

Responsibilities

• Develop change management deliverables for successful transitions.
• Identify and engage key stakeholders throughout the process.
• Monitor progress and track metrics to evaluate initiatives.

Skills

Organizational Change Management

Strong communication skills

Interpersonal skills

Analytical abilities

Problem-solving skills

Leadership qualities

Job description

The Change Management Manager is responsible for executing Clean Earth’s Organizational Change Management (OCM) capability. This role develops and implements change management strategies to drive adoption, minimize resistance and ensure successful transitions for employees and stakeholders. The ideal candidate will work closely with leadership, project teams and business units to facilitate smooth transformations and optimize organizational effectiveness.

Responsibilities

• Develop comprehensive change management deliverables, including change plans, communications strategies, gap analyses, training programs, change impact assessments, stakeholder analyses, and stakeholder engagement activities to support successful transition.
• Identify and engage key stakeholders, understand their concerns and manage their expectations throughout the change process.
• Develop and execute clear and consistent communications plans to inform employees about changes, address concerns, and build buy-in.
• Develop content using communications best practices in support of engagement activities, including leadership messages, announcements, newsletter content, user community communication, and materials in support of training (user guides and standard operating procedures).
• Proactively identify and address potential resistance to change, providing support and coaching to individuals impacted.
• Analyze the potential impact of changes on individuals, teams, and the organization to navigate negative effects.
• Support the design and delivery of training programs to equip employees with the necessary skills and knowledge to adapt to new changes.
• Monitor progress and track key metrics to evaluate the effectiveness of change initiatives and identify areas for improvement.
• Work closely with project teams to ensure change management considerations are integrated into project plans and deliverables.
• Apply appropriate program/project OCM metrics for success.
• Align and integrate with other Clean Earth departments, as appropriate.

Qualifications

Basic Required Qualifications:

• Minimum of 7 years OCM experience
• Ability to travel – up to 25%

Preferred Qualifications:

• OCM strategic and tactical practical expertise
• Strong communication and storytelling skills (written and verbal)
• Excellent interpersonal skills and relationship building experience with ability to engage with diverse stakeholders
• Strong analytical and problem-solving abilities to identify potential challenges and develop solutions
• Self-directed, critical thinker with ability to manage multiple projects/workstreams with competing priorities and deadlines
• Comfortable with and able to adapt to ambiguous situations
• Thrives in high-pressure environments
• Creativity and innovation
• Leadership qualities to influence and motivate individuals during change
• Deep understanding of organizational culture and dynamics to tailor change strategies accordingly
• Experience managing a team
• Added Plus: Experience in instructional design, leadership effectiveness and/or organizational design (including organizational/job analysis, redesign, and implementation)

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management