Change Management Lead

accenturefederalservices; San Antonio (TX); On-site; USD 94,000 - 179,000; Full time

Job summary

Accenture Federal Services is seeking a Change Management Consultant to help federal agencies adopt new processes, technologies, and ways of working. You will build change plans, engage stakeholders, and deliver results that support mission objectives in complex environments.

The role requires 4+ years in change management with federal experience and on-site availability. A strong background in digital platforms and cloud security will be valued as you lead transformation efforts for government

Qualifications

• Bachelor's degree or equivalent experience.
• 4+ years' experience in Change Management, Workforce Transformation, Agile Change, Change Analytics or Design Thinking.
• Include 2-3 years of change delivery in a federal environment.
• Familiarity with digital platforms (Salesforce, Pega, ServiceNow, Appian) or cloud security tools.
• U.S. citizenship required to meet federal client requirements.
• Willingness to be on-site 100%.

Responsibilities

• Work closely with project teams to integrate change management into broader plans.
• Collaborate with cross-functional and federal stakeholders to align change with mission goals.
• Conduct readiness assessments and change impact analyses to identify risks.
• Develop detailed change plans including communications and training strategies.
• Execute activities such as workshops and engagement to drive adoption.
• Create tailored communications to support end-users through transition.
• Monitor effectiveness and adjust activities to improve outcomes.
• Support the development of tools and methodologies for Talent & Organization practice.

Skills

Change Management

Workforce Transformation

Agile Change

Change Analytics

Design Thinking

Education

Bachelor's Degree or Equivalent Experience

Tools

Salesforce

Pega

ServiceNow

Appian

AWS

Job description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands‑on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Fueling Federal Transformation:

Are you passionate about helping people and organizations embrace change. At Accenture Federal Services, we're looking for a Change Management Consultant who thrives on solving complex challenges and driving transformation so federal government agencies can deliver on mission‑critical initiatives. Our clients need someone experienced in building and executing change management strategies, working directly with teams to ensure smooth adoption of new processes, technologies, and ways of working. A change practitioner's expertise lies in crafting actionable plans, engaging stakeholders, and delivering results that drive lasting impact in complex, federal environments.

The work:

• Work closely with project teams to integrate change management strategies into broader project plans.
• Collaborate with cross‑functional teams and federal stakeholders to align change efforts with organizational goals and mission objectives.
• Conduct readiness assessments and change impact analyses to identify risks, challenges, and mitigation strategies.
• Develop detailed change management plans, including stakeholder engagement, communications, and training strategies, to support federal client transformation efforts.
• Execute change management activities, such as facilitating workshops, conducting impact analyses, and implementing engagement strategies to drive adoption.
• Create and deliver tailored communications and materials to prepare and support end‑users through change initiatives.
• Monitor and evaluate the effectiveness of change management activities, collecting feedback and making real‑time adjustments to improve outcomes.
• Support the development of tools, templates, and methodologies to enhance the Talent & Organization practice and ensure repeatable success.

Here's what you need:

• Bachelor's Degree or equivalent experience
• 4+ years' experience in one or a mix of the following areas:
  • Change Management
  • Workforce Transformation
  • Agile Change
  • Change Analytics
  • Design Thinking
• Include 2‑3 years of experience delivering change in a federal environment
• Familiarity with a digital technology platform (e.g. Salesforce, Pega, ServiceNow, Appian, etc.), a Cloud Service Provider (e.g. Amazon, Microsoft, Google), or Cyber Security
• U.S. citizenship required to meet federal client requirements
• Willingness to be on‑site 100%

Bonus points if you have:

• Experience working as a consultant on change management
• Certified Change Management Professional (CCMP) Certifications or PROSCI
• Experience with designing, developing, and rolling out a change management plan for a mid- or large‑scale program
• Experience leveraging artificial intelligence (AI) tools and techniques to solve client challenges and enhance change management efforts
• Familiar with digital authoring tools like Adobe Creative Cloud, PowToon, Mentimeter, Camtasia, SnagIt, Adobe Captivate, and Articulate 360 to accelerate learning and adoption

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $94,000 - $178,700 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater valu