Communications & Change Management Consultant

Accenture Federal Services Careers Marketplace; Arlington (VA); On-site; USD 67,000 - 145,000; Full time

Job summary

Accenture Federal Services in Arlington, VA is seeking a Communications & Change Management Consultant to drive change initiatives across programs. You will help employees understand, adopt, and sustain new processes, with a focus on clear messaging, stakeholder alignment, and practical enablement.

You will support end-to-end change planning and delivery, collaborate with sponsors and teams, craft engaging communications, and help track adoption and readiness indicators while applying

Qualifications

• 2–5 years of experience in change management, organizational transformation, consulting, or related roles.
• Experience supporting change initiatives with multiple stakeholders or workstreams.
• Strong written and verbal communication skills.
• Highly organized with the ability to manage multiple priorities simultaneously.
• User-centered mindset with empathy for employee experience during change.

Responsibilities

• Support end-to-end change planning and delivery for small to medium initiatives or defined workstreams within larger programs.
• Contribute to change strategies aligned to business objectives, timelines, and stakeholder needs.
• Conduct or support change impact and readiness assessments to identify risks and adoption considerations.
• Maintain change plans, stakeholder maps, and tracking tools.
• Partner with program teams, communications, and stakeholders to gather inputs and align on change activities.
• Prepare sponsor and manager enablement materials (talking points, FAQs, toolkits).
• Draft and coordinate change communications, ensuring clarity and audience suitability.
• Support engagement activities such as town halls and surveys.
• Support training and enablement efforts to reinforce new behaviors.

Skills

Change management

Communication

Organization

User-centered mindset

Job description

Communications & Change Management Consultant

Arlington, VA

The Change Management Consultant supports the execution of change management, communications, and training activities for enterprise and cross-functional initiatives. This role partners with program teams, leaders, and functional stakeholders to help employees understand, adopt, and sustain changes related to processes, systems, operating models, and ways of working. The Consultant is a strong executor who brings structure, empathy, and a user-centered mindset to change delivery, while continuing to build depth in change management tools and practices.

The Work

Change Planning & Delivery

• Support end-to-end change management activities for small to medium initiatives or defined workstreams within larger programs.
• Contribute to change strategies aligned to business objectives, timelines, and stakeholder needs.
• Conduct or support change impact and readiness assessments to identify risks and adoption considerations.
• Maintain change plans, stakeholder maps, and tracking tools.

Stakeholder & Team Collaboration

• Partner with program teams, communications, and functional stakeholders to gather inputs and align on change activities.
• Support sponsor and manager enablement by preparing materials such as talking points, FAQs, and toolkits.
• Participate in workshops, interviews, and working sessions to support alignment and feedback gathering.

Communications & Engagement

• Draft and coordinate change communications, ensuring messages are clear, timely, and audience-appropriate.
• Translate complex program information into concise, employee-friendly messaging.
• Support engagement activities such as roadshows, town halls, feedback sessions, and surveys.

Adoption & Enablement

• Support training and enablement efforts to reinforce new behaviors and ways of working.
• Help track adoption, feedback, and readiness indicators.
• Identify common questions or points of confusion and recommend improvements.
• Apply established change management frameworks and tools, adapting them with guidance from senior team members.
• Incorporate feedback and lessons learned to improve future change efforts
• Contribute to shared services change standards, templates, and playbooks.

What you need

• 2–5 years of experience in change management, organizational transformation, consulting, or related roles.
• Experience supporting change initiatives with multiple stakeholders or workstreams.
• Strong written and verbal communication skills.
• Highly organized with the ability to manage multiple priorities simultaneously.
• User-centered mindset with empathy for employee experience during change

#LI-DNI

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

$67,000 - $144,500 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of theAccenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affiremmmsss…

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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