Change Management Lead

TeleSolv Consulting; Maryland; On-site; USD 135,000 - 145,000; Full time

Job summary

TeleSolv Consulting is seeking a Change Management Lead in Frederick, MD to guide departments through organizational, process, or technology changes. You will develop change management plans, training strategies, and stakeholder engagement to ensure adoption with minimal disruption.

The role requires PMP/CSM/CSPO certifications, ITIL v3, strong communications planning, and proven experience in governance and change initiatives across business and technical teams.

Qualifications

• PM professional credentials (PMP) and Scrum certifications (CSM, CSPO).
• ITIL v3 knowledge with governance and policy experience.
• Strong ability to engage stakeholders across business and IT.
• Experience leading organizational, process, or tech change initiatives.

Responsibilities

• Develop and execute comprehensive change management plans for departments undergoing organizational or process transformation.
• Conduct change readiness assessments and stakeholder impact analyses.
• Design and implement communication and training strategies to support adoption of new processes, systems, and structures.
• Support configuration and change management policy development aligned with governance requirements.
• Collaborate with workforce development and training teams to deliver integrated change and training initiatives.

Skills

PMP

CSM

CSPO

ITIL v3

Stakeholder engagement

Change management

Communication planning

Job description

Compensation: $135,000 - $145,000 / year

Application Deadline: 25 September 2026

Department: Federal Services

Location: Fredrick MD

Compensation: $135,000 - $145,000 / year

Description

The Change Management Lead supports departments undergoing organizational, process, or technology-driven change by developing and implementing change management plans, communication strategies, and stakeholder engagement approaches. The successful candidate will help ensure successful adoption of new processes, systems, and organizational structures while minimizing disruption and increasing stakeholder alignment.

Key Responsibilities

• Develop and execute comprehensive change management plans for departments undergoing organizational or process transformation.
• Conduct change readiness assessments and stakeholder impact analyses.
• Design and implement communication and training strategies that support adoption of new processes, systems, and organizational structures.
• Support configuration and change management policy development aligned with governance requirements.
• Collaborate with workforce development and training teams to deliver integrated change and training initiatives.

Skills, Knowledge & Expertise

• Project Management Professional (PMP)
• Certified ScrumMaster (CSM)
• Certified Scrum Product Owner (CSPO)
• ITIL v3
• Expertise in organizational change management and stakeholder engagement.
• Strong communication planning and execution capabilities.
• Experience conducting readiness assessments and stakeholder impact analyses.
• Ability to develop adoption strategies for organizations experiencing process, operational, or technology change.
• Knowledge of governance, configuration management, and change management policy development.
• Experience working across business, technical, and leadership stakeholder groups.

About TeleSolv

Join the TeleSolv Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Rated in the top 1000 businesses in 2019 by Inc.com. Since its founding in 2000, TeleSolv has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks. TeleSolv offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, up to 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, and matching 401(k) plan.

Background Investigation

This position requires that you obtain a background investigation. As part of this process, the government will perform a criminal, credit, tax, employment, and drug history background check. The government has varying tolerances, with mitigating circumstances, for issues in all of the categories. The government is essentially looking to confirm that you are generally in good financial standing, up to date on your tax filings, rehire eligible with your prior employers, and have adhered to any federal restrictions on illegal drug use, including marijuana, in addition to other checks related on your character and trust worthiness.

TeleSolv Consulting is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, pregnancy, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.