Change Management Lead

Aptean; Alpharetta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Aptean is seeking a Change Management Lead for our Alpharetta, GA office. This full-time, onsite role partners with the Business Process Engineering team to ensure adoption and sustainability of business process and system changes.

You'll drive adoption, train stakeholders, measure progress, and build repeatable change-management frameworks across future transformations. A strong background in leading change initiatives and excellent communication are required.

Qualifications

• Experience leading change management initiatives related to business processes, systems, or organizational change.
• Able to operate as a senior individual contributor and establish change management practices where they are not yet formally defined.
• Strong communication and stakeholder management skills with the ability to connect changes to day-to-day operations.

Responsibilities

• Partner with the Business Process Engineering team to build change management plans for major process redesigns.
• Drive adoption of new processes and tools through communication, training, and stakeholder engagement.
• Track effectiveness post-implementation and collaborate with process owners to adjust as needed.
• Create repeatable change management frameworks for future transformation initiatives.

Skills

Change management

Stakeholder management

Communication

Senior individual contributor

Education

Bachelor's degree preferred

Job description

Overview

We’re looking for a Change Management Lead for our office in Alpharetta, GA. This is a full-time, onsite position. You’ll join an awesome team to support our growing operations.

About the role

As Change Management Lead, you will partner closely with the Business Process Engineering team to support the successful adoption and long-term sustainability of business process and system changes. Once new processes or solutions are designed and implemented, you will help ensure they are embedded into day-to-day operations by driving adoption, gathering feedback, and helping teams transition to new ways of working.

Key Responsibilities

• Partner with the Business Process Engineering team to build change management plans alongside every major process redesign
• Drive adoption of new processes and tools across impacted teams through communication, training, and stakeholder engagement
• Track what’s working and what isn’t after a process goes live, and course-correct in partnership with the process owner
• Build repeatable change management frameworks the business can reuse across future transformation initiatives

About you

To excel in this role, you should have:

• Experience leading change management initiatives related to business processes, systems, or organizational change
• Able to operate as a senior individual contributor and establish change management practices where they are not yet formally defined
• Comfortable working in evolving environments and taking a hands-on approach to building new capabilities
• Strong communication and stakeholder management skills, with the ability to explain changes clearly and connect them to day-to-day operational impact
• Collaborative partner to process, strategy, and operations teams, integrating change management into broader business initiatives

To be ahead of the pack you might have:

• Background or coursework in organizational psychology, change management, or a related discipline
• Relevant change management certification (e.g., Prosci or equivalent) - not required, but a plus
• Experience partnering directly with a process engineering or transformation function
• Bachelor’s degree preferred, not required

What’s in it for you?

This role offers the opportunity to be the first dedicated change management hire supporting a growing function. You’ll help establish and shape the organization’s approach to change management, working closely with teams involved in key business transformation initiatives to support adoption and long-term success of new processes and ways of working.

About Aptean

At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.

“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy

Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.