Change Implementation Consultant

Motion Recruitment Partners LLC; Charlotte, Northern (NC, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Motion Recruitment Partners LLC is seeking a Product Change Implementation Consultant for a long-term hybrid opportunity in Charlotte, NC. You will help modernize the Enterprise Pricing Platform for a major financial services institution.

The role includes Change Implementation, UAT/testing, vendor coordination with Zaffin, and collaboration with Wells Fargo systems. It also covers rollout support, documentation, and migration planning from legacy tools.

Qualifications

• 4+ years of experience in Change Implementation or equivalent demonstrated via work, consulting, training, military service, or education.
• Strong UAT or systems testing background in enterprise-level implementations or banking tools.
• Experience with Zaffin platform is a plus.
• Excellent communication, stakeholder management, and change leadership skills.
• Agile methodology familiarity preferred.

Responsibilities

• Participate in moderately complex change initiatives and deliverables within the Change Implementation function.
• Review and analyze challenges requiring in-depth evaluation of variable factors.
• Support the rollout and onboarding of Sales users to the new Pricing tool.
• Collaborate with internal personnel and external vendor (Zaffin) to deliver a scalable, high-quality solution.
• Develop and maintain process documentation, communication plans, and training materials.
• Guide migration strategies from legacy tools to new platform functionality.
• Contribute to strategic planning related to Change Implementation deliverables.
• Perform end-user testing for platform releases biweekly.
• Validate new functionality, ensure data quality, and collect feedback from testers.
• Coordinate with offshore/onshore teams and stakeholders to ensure smooth adoption.

Skills

Change Implementation

UAT testing

Stakeholder management

Communication skills

Agile

Tools

Zaffin

Job description

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Change ImplementationConsultant in Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially.

Job Title: Product Change Implementation Consultant – Enterprise Pricing Platform Transformation

Location: Charlotte, NC (Hybrid)

Contract Type: W2 Only, 12-month term with possible extensions or Full time conversion

Project Overview:

Be part of a large-scale transformation program modernizing the Deal Pricing platform and driving adoption across Sales and Product teams. The platform is vendor-managed (hosted by Zaffin) and integrated with Wells Fargo systems.

Change Implementation / Strategic Support

• Participate in moderately complex change initiatives and deliverables within the Change Implementation function.

• Review and analyze challenges requiring in-depth evaluation of variable factors.

• Support the rollout and onboarding of Sales users to the new Pricing tool.

• Collaborate with internal personnel and external vendor (Zaffin) to deliver a scalable, high-quality solution.

• Develop and maintain process documentation, communication plans, and training materials.

• Guide migration strategies from legacy tools to new platform functionality.

• Contribute to strategic planning related to Change Implementation deliverables.

UAT / Testing Support

• Perform end-user testing for incremental platform releases delivered biweekly by the vendor.

• Validate new functionality, ensure data quality, and collect feedback from small groups of sales testers.

• Track defects, triage severity, and report issues to vendor and technology teams.

• Contribute to testing documentation, known issue tracking, and release readiness activities.

Vendor and Stakeholder Coordination

• Partner with the vendor-managed team (~36 offshore in India, 7–8 in Toronto) and internal WF Technology support (3–4 part-time team members).

• Coordinate with stakeholders to understand business needs and ensure smooth adoption of platform capabilities.

• Participate in agile routines and project rituals; no deep JIRA story writing required.

Required Skills / Qualifications:

• 4+ years of experience in Change Implementation or equivalent demonstrated experience via work, consulting, training, military service, or education.

• Strong UAT or systems testing background, preferably in enterprise-level implementations or banking tools.

• Comfortable learning new platforms quickly (experience with Zaffin a plus).

• Excellent communication, stakeholder management, and change leadership skills.

• Agile methodology familiarity preferred.

• Ability to adapt in a fast-paced, high-visibility environment.

Additional Information:

• High-visibility project with strategic, adaptable, hands-on contractors.