Change & Experience Consulting Manager/Senior Manager, Industrials Industry

Accenture; Chicago (IL); On-site; USD 87,000 - 254,000; Full time

Job summary

Accenture is seeking an experienced Change Leader to guide large-scale transformations in an AI-enabled, data-informed world. You will shape change programs, define operating models, and ensure human accountability and governance as technology and AI reshape roles and skills.

You will partner with clients to design enterprise change strategies, lead delivery, and build lasting capabilities that help organizations adapt quickly while maintaining ethical and responsible use of GenAI.

Qualifications

• Minimum 5 years of Organization Change management experience.
• Minimum 3 years of experience as a consulting practitioner or in an advisory/transformation role.
• Minimum of 2 years of experience on technology-enabled or digital transformation initiatives (GenAI exposure preferred).

Responsibilities

• Support clients through large-scale reinvention, shaping work, workforce models, and human-centered experiences.
• Lead and design enterprise change programs as roles and skills evolve with AI.
• Define GenAI usage with readiness, governance, and accountability across the organization.
• Use data, analytics, and AI insights to assess readiness and guide decisions.
• Design agile change strategies enabling new ways of working with humans and digital tools.
• Create scalable change journeys using human-centered design principles.
• Support business development through proposals and client relationships.
• Travel as needed to support clients.

Skills

Change management

Consulting experience

GenAI exposure

Tech-enabled transformation

Job description

We Are Talent and Organization partners with clients to co-create the workforce of the future, combining deep human insight with data, digital innovation, and Generative AI. We help organizations make better, faster decisions using AI-enabled insights; equip people with modern tools and clear roadmaps to do their best work; and design human-centered, digital employee experiences that drive engagement and performance. We develop forward-thinking leaders who can lead effectively in an AI-augmented workplace and navigate change with confidence. Our team is at the forefront of talent, HR, and organizational consulting, supporting clients across AI-enabled skilling and reskilling, talent strategy, leadership development, employee experience, and change management. You Are An experienced change leader who understands that work has fundamentally changed. Digital, data, and Generative AI are no longer emerging capabilities – they are part of the everyday fabric of how work gets done, decisions are made, and value is created. You have led complex transformations in environments where people work alongside advanced digital tools, and you know how this shifts roles, skills, ways of working, and expectations of leadership. You bring a clear point of view on how to design and lead change when speed, scale, and continuous adaptation are the norm, and where human judgment, accountability, and trust remain essential. You use data, analytics, and AI-enabled insights to inform decisions and guide action, while applying experience and judgment to interpret what the data cannot. You are comfortable using Generative AI to accelerate analysis, design, and delivery, and you take responsibility for the quality, ethics, and impact of the outcomes. Clients and teammates look to you not just to "manage change," but to help them operate and lead effectively in human + digital teams. You model how AI is used in the flow of work, coach others to build confidence and capability, and help teams deliver high-impact change in environments of continuous reinvention.

The Work You will help clients reinvent how their organizations operate in an AI-enabled, data-informed world where work is digital by default, change is continuous, and people work alongside advanced tools to deliver outcomes at speed and scale.

Key responsibilities include:

• Support clients through large-scale reinvention efforts, including reimagining work, workforce models, and human-centered experiences in environments shaped by data, automation, and Generative AI
• Lead and design enterprise change programs, helping clients execute and sustain change in contexts where ways of working, roles, and skills are evolving rapidly alongside advances in technology and AI
• Partner with clients to define and enable how GenAI is used across the organization, addressing readiness, skills shifts, workforce impacts, and responsible use while reinforcing clear human accountability and governance
• Use quantitative and qualitative data, analytics, and AI-enabled insights to assess readiness, track adoption and behavior change, and inform decisions and course correction
• Design agile, future-ready change strategies that enable new ways of working, including operating models where humans and digital tools work together seamlessly
• Apply human-centered design principles to co-create change solutions and personalized change journeys that can be scaled through digital and AI-enabled approaches
• Use Generative AI thoughtfully to accelerate change delivery, such as developing, testing, and tailoring engagement content, learning assets, and manager enablement, while remaining accountable for quality, tone, and impact
• Help clients build lasting, scalable change capabilities so they can continuously adapt as technologies, business models and ways of working evolve
• Contribute to Accenture business development through proposals, storytelling, and building trusted client relationships
• Be willing to travel as needed to support clients

Here’s What You Need

• Minimum 5 years of Organization Change management experience.
• Minimum 3 years of experience as a consulting practitioner or in an advisory/transformation role.
• Minimum of 2 years’ experience working on technology-enabled or digital transformation initiatives (GenAI exposure preferred)
• Minimum of 1 year of experience in the Products, Industrials industry

Bonus Points If You Have Applied experience using Generative AI (GenAI) to deliver organizational change work, including: using GenAI-supported analytics and insights to understand workforce dynamics, readiness, adoption, sentiment, and behavior change; generating, testing, and tailoring communications and manager enablement content at speed and scale; supporting GenAI-enabled learning, reskilling, and knowledge sharing within organizations; enabling responsible GenAI adoption through clear change approaches, governance, and human accountability Experience leading or working in human + digital teams, where Generative AI is actively used to analyze information, generate content, and support decision-making—while ownership, judgment, and accountability remain clearly human Experience designing, implementing, and scaling HR and Talent processes (e.g., workforce planning, learning, performance, skills) in technology-enabled environments Familiarity with AI-enabled HR and workforce tools, including workforce analytics, skills platforms, automation, and future workforce design A demonstrated commitment to staying current on the capabilities, limitations, risks, and governance of emerging technologies—and translating them into practical, ethical, and sustainable ways of working for clients.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 11/30/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture

• California $94,400 to $293,800
• Colorado $94,400 to $253,800
• Connecticut $94,400 to $253,800
• District of Columbia $100,500 to $270,300
• Illinois $87,400 to $253,800
• Maine $80,400 to $216,200
• Maryland $94,400 to $253,800
• Massachusetts $94,400 to $270,300
• Minnesota $94,400 to $253,800
• New York $87,400 to $293,800
• New Jersey $100,500 to $293,800
• Ohio $87,400 to $235,000
• Virginia $87,400 to $270,300
• Washington $100,500 to $270,300

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

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