Change Delivery Manager - Remote

CRH; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company is seeking a Change Delivery Manager to drive and manage change initiatives within a large technology transformation program. This remote role requires strong project management skills and stakeholder engagement. The successful candidate will ensure smooth transitions and user adoption of new processes and technologies, while collaborating with various teams to support transformation project delivery.

Benefits

Highly competitive salary package

Comprehensive secondary benefits

Significant contribution to your pension plan

Health and wellness programs, including an on-site gym

Excellent opportunities to develop and progress

Qualifications

• 5-7 years of experience in an IT team.
• 5-7 years of experience in a change management related role.

Responsibilities

• Drive and manage change initiatives and projects.
• Engage with stakeholders to ensure alignment for change initiatives.
• Develop and deliver communication plans to support transformation.

Skills

Critical thinking

Customer Focused

Motivated

Passionate

Project management

Stakeholder engagement

Communication

Education

College diploma or university degree in business, information systems, or a related technical field

Job description

Country: Netherlands
City: Amsterdam, The Netherlands ; Dublin, Ireland ; Madrid, Spain ; Budapest, Hungary
Req ID:507392
Job Type:Full Time Permanent
Workplace Type:Remote
Seniority Level:Mid-Senior Level

About CRH

We are CRH, and we are committed to contributing to a more resilient and sustainable built environment. We understand the wider impact our businesses can make in supporting human activity. We continue to do this through the delivery of unique, superior building materials and products for use in road and critical utility infrastructure, commercial building projects and outdoor living solutions.

CRH (NYSE: CRH, LSE: CRH) is the leading provider of building materials solutions that build, connect and improve our world. Employing c.78,500 people at c.3,390 operating locations in 28 countries, CRH has market leadership positions in both North America and Europe. As the essential partner for transportation and critical utility infrastructure projects, complex non-residential construction and outdoor living solutions, CRH’s unique offering of materials, products and value-added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune 500 company, CRH’s shares are listed on the NYSE and LSE.

Without you noticing our products, we are everywhere you live, work, and relax.

Our project portfolio includes some of the most sustainable and cutting-edge building projects around the world. Think of the asphalt on the Silverstone Grand Prix Circuit, the Paris Metro Rail project, but also the Louis Vuitton Museum in Paris, parts of the Burj Khalifa, and the Kennedy Space Centre .

Learn more about us through the following Link.

Position Overview
The Change Delivery Manager is responsible for driving and managing change initiatives, ensuring effective planning, communication, and integration of changes as part of a large technology transformation programme.

This role involves working across teams to create clear communications, training, and transition plans with the technology teams and OpCos. The Change Delivery Manager plays a critical role in ensuring OpCo engagement, driving user adoption, and reducing change friction as part of the transformation programme.

Key Tasks and Responsibilities
In this role, you will:

• Drive and manage change initiatives and projects, ensuring effective planning and execution.
• Engage with stakeholders, including OpCos and technology teams, to ensure alignment and buy-in for change initiatives.
• Design and execute change integration plans, ensuring smooth transitions and minimal disruption.
• Develop and deliver communication plans to support transformation project delivery, ensuring clear and consistent messaging.
• Provide training and support to IT teams and OpCos, ensuring they are prepared for changes and can effectively adopt new processes and technologies.
• Ensure OpCo engagement and drive user adoption of new services and changes.
• Monitor and manage the impact of changes, addressing any issues that arise and ensuring continuous improvement.
• Collaborate with the Transformation Lead and other stakeholders to ensure alignment and support for change initiatives.
• Plan the roadmap of service and OpCo migration to minimise the change impact while ensuring the benefits of the transformation programme are received by OpCos.

Individual Competencies
You are able to:

• Drive Results - Consistently achieving objectives, even under tough circumstances, pushing self and others to accomplish goals.
• Have Courage - Stepping up to address difficult issues, saying what needs to be said.
• Cultivate Innovation - Creating new and better ways for the organisation to be successful.
• Have a Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Attract and Develop Talent - Attracting, selecting, and developing talent to meet the organisation’s goals and needs.
• Be Resilient - Rebounding from setbacks and adversity when facing difficult situations.
• Collaborate - Building partnerships and working collaboratively with others to meet shared objectives.
• Make Quality Decisions - Making good and timely decisions that keep the organisation moving forward.
• Drive Vision and Purpose - Painting a compelling picture of the vision and strategy that motivates others to action.

Key Characteristics
For this role you should be/have:

• Critical thinker – is a problem solver and resolves conflicts.
• Customer Focused – Looks for ways to innovate to improve the focus on the customer.
• Motivated – stays motivated and can deal with resistance.
• Passionate and dedicated – is energetic and eager to learn new technologies, advise and develop others.
• An inclination to drill into detail and to take corrective action early and decisively.

Key Functional Competencies
You possess the following:

• Prepared to breakdown organisational boundaries through collaboration and cross staffing by building strong relationships based on trust with peers.
• Proven project management skills, with the ability to work well under pressure and meet deadlines.
• In-depth knowledge of change management principles and best practices.
• Strong expertise with stakeholder engagement and communication strategies.
• Strong training and support skills, with experience developing and delivering training and adoptions programmes.
• Language: English (Fluent). Desirable: Second European Language (preferred).
• Excellent Written and Verbal communication skills with people at all levels across the organisation.
• Excellent organisational and time management skills, with the ability to handle multiple priorities.
• The ability to translate business requirements into viable technical solutions.
• Strong stakeholder management skills (all directions).
• The ability to communicate complex concepts to technical and non-technical audiences.

Experience / Education
You are/have:

• Minimum of 5-7 years of experience in an IT team.
• Minimum of 5-7 years of experience in a change management related role.
• College diploma or university degree in business, information systems, or a related technical field.
• Experience working in the construction materials or industrial manufacturing sector.
• Proven experience of working in a federated matrix model.
• Professional certifications such as Prince2, PMP, or similar are highly desirable.

Other (Key) Dimensions

• Number of Managed Users: 33k+
• Geographies Supported: 20+ Countries
• Headcount within the IT Operations team: 60+
• Headcount across European IT teams: 450+
  

What CRH Offers You

• A culture that values opportunity for growth, development, and internal promotion

• Highly competitive salary package

• Comprehensive secondary benefits

• Significant contribution to your pension plan

• Health and wellness programs, including an on-site gym and fitness classes

• Excellent opportunities to develop and progress with a global organization

Connect your future to CRH

We are curious to learn more about you. At CRH, we believe our mutual differences contribute to the healthy, productive, and enjoyable workspace we create. Please introduce yourself and send us your application.

Is this role not for you, but do you know someone who would love to join the team? Please let us know!

CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role

Please contact our recruitment team at [e-mail].

CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Benefits/perks listed above may vary depending on the nature of the employment with CRH and the country where you work.

Please note that we cannot accept any applications submitted through email for GDPR purposes. Candidates must apply through our job portal.

We do not accept candidate introductions for this position from recruitment agencies, unless you have been instructed to do so by our recruitment team.