Change Delivery Analyst III

Truist; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401k plan

Paid time off

Job summary

Truist seeks a Senior Business Analyst / Project Manager to provide expert level business analysis and project management for a defined portfolio. You will guide large, complex initiatives, gather and analyze information, and ensure projects stay on schedule, within scope and budget.

The role requires 5–7 years in consulting, PM or process improvement, with strong communication skills and proficiency in MS Office. Travel may be required to support project delivery across regions.

Qualifications

• Bachelor's degree in business or related field.
• 5–7 years of experience in consulting, project management or process improvement.
• Advanced understanding of project management frameworks and large-scale initiatives.
• Experience with Waterfall and Agile methodologies.
• Strong organizational and communication skills.
• Proficiency in MS Office and related tools.
• Willingness to travel as needed, occasionally overnight.

Responsibilities

• Leads planning for large, complex initiatives, gathering data and presenting recommendations.
• Defines scope and milestones; manages changes to scope or timeline.
• Directs execution activities with milestones, teams, and schedules to achieve objectives.
• Prepares materials and artifacts: business cases, plans, readiness materials, and post-project follow-ups.
• Analyzes data to provide leadership with actionable insights and recommendations.
• Tracks project status and reports metrics to leadership and stakeholders.
• Maps processes for changes and suggests improvements to increase efficiency.
• Owns intake of new project requests and coordinates work across streams.
• Maintains stakeholder relationships and promotes cross-functional collaboration.
• Acts as an individual contributor with ownership of the project portfolio.

Skills

Project management

Waterfall

Agile

Communication

Analytical thinking

MS Office

Education

Bachelor's degree in business or related field

Tools

Clarity

PPM software

Job description

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Responsible for providing expert level business analyst and project management needs of the assigned portfolio, including large and complex initiatives. Works with project teams to gather and analyze information needed, solving highly complex problems, while escalating issues as necessary. Ensures projects remain on schedule, within scope and budget; and prepares necessary materials and artifacts. This teammate possesses expert knowledge of the processes in the assigned portfolio and routinely looks for process improvements and applies creative thinking and new ideas to existing opportunities.

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Leads project planning activities for large and complex initiatives including gathering, analyzing, and presenting data and recommendations needed for project decision makers.
• Defines project scope and obstacles that would impact the success of the initiative. Identifies and supports required changes to scope or timeline throughout the project lifecycle.
• Leads execution activities including defining and organizing milestones, teams, and schedules to reach project objectives.
• Prepares and maintains necessary project materials and artifacts, including business cases, prioritization, project plans/task lists, business readiness materials, and post-project follow up. Ensures project documentation has appropriate level of traceability, tracking all impacts to completion and knowledge delivery to impacted audiences.
• Gathers and analyzes data to draw thoughtful conclusions and recommendations to leadership including identifying and resolving difficult issues.
• Provides tracking and reporting of project status to leadership and enterprise teams, including measurement of key performance and risk indicators and success factors.
• Creates process mapping for changes resulting from strategic projects including risks and controls and may recommend changes to existing processes to improve efficiencies.
• Owns the intake of new project requests and coordination of projects within workstreams.
• Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams.
• Serves as an individual contributor with ownership of a project portfolio. May serve as a resource for junior level resources promoting a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values

Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

• Bachelor's degree in a business-related field, or equivalent education and related training
• 5-7 years of experience in consulting, project management or process improvement related role.
• Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives.
• Experience with Waterfall and Agile project management methodologies
• Strong organizational skills and attention to detail.
• Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership
• Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.
• Ability and willingness to learn and adapt as the needs of the job change
• Demonstrated proficiency in computer applications, such as Microsoft Office software products
• Ability to travel as needed, occasionally overnight

Preferred Qualifications

• Five years of experience in the financial services industry or consulting
• Project Management Professional (PMP) Certification
• Advanced understanding of process improvement methodologies (e.g., Six Sigma)
• Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems
• Knowledge of Project Management Lifecycle and enterprise governance frameworks
• Experience with Clarity, PPM, Change Risk Assessment, Quality Management processes
• Understanding of consumer lending (mortgage, home equity, unsecured, indirect, capital markets, etc.) and Consumer & Small Business Banking, with awareness of regulatory and risk/compliance environments

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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