Change Coordinator

Conduent; Montgomery (AL); On-site; USD 96,250 - 125,000; Full time

Benefits offered by this job

Career Growth Opportunities

Great Work Environment

Job summary

Conduent is hiring a Change Coordinator to support the MCCB Chair/ Vice Chair by preparing materials for CCB meetings and coordinating with the Enterprise Change Control team. The role emphasizes ensuring documentation completeness and timely delivery of CR/ECR related tasks, with on-site work in our Montgomery, AL office.

The position requires five years in change management, strong MS Project and Office 365 skills, and a solid understanding of SDLC and ITIL processes.

Qualifications

• Five (5) years of experience as a Change Manager or Change Coordinator.
• Expert MS Project skills and experience managing multiple projects simultaneously.
• Expert/Advanced knowledge of all Microsoft Office products including Office 365, Teams, and SharePoint.
• Bachelor’s degree in computer science, information technology or business administration; Equivalent work experience may be substituted for a degree.
• Working knowledge of IT best practices and regulations, the software development lifecycle (SDLC), and ITIL Change Management methodology.

Responsibilities

• Support MCCB Chair/Vice Chair by providing materials to facilitate CCB meetings.
• Work closely with the Enterprise Change Control Manager.
• Ensure all stakeholders have supporting documentation prior to meetings for discussions (MCCB, ECCB, CAB).
• Review all CRs for completeness before CAB and ECCB meetings.
• Meet documented due dates and notify delays to the Enterprise Change Manager; include SDLC due dates related to Change Requests.
• Monitor and report on CRs and ECRs for delays, impacts, risks, testability, traceability, and schedule changes.
• Communicate with impacted Module Contractors on ECRs.
• Follow up on open CRs to drive them to completion.
• Ensure requested changes align with operational goals defined for the Module.

Skills

Change management

Multi-project coordination

ITIL knowledge

Education

Bachelor’s degree in CS/IT/Business Admin

Tools

MS Project

Office 365

Teams

SharePoint

Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

About the Role

Conduent is seeking a Change Coordinator to Support Module Change Control Board (MCCB) Chair/Vice Chair by providing materials to facilitate CCB meetings

This position is contingent upon the award of a government contract. Recruiting and interviewing activities may occur prior to contract award; however, employment and start dates are subject to contract award, funding, customer approval requirements, and/or satisfaction of any applicable pre-employment conditions.

General Responsibilities

• Support Module Change Control Board (MCCB) Chair/Vice Chair by providing materials to facilitate CCB meetings
• Work closely with the Enterprise Change Control Manager
• Ensure all stakeholders have supporting documentation prior to meetings for discussions. (MCCB, ECCB, CAB)
• Review all CRs for completeness before CAB and ECCB meetings
• Agree to meet documented due dates and notify the Enterprise Change Manager prior to any delays; this includes, but is not limited to, due dates related to documentation submissions/review, as well as Software Development Lifecycle (SDLC) due dates related to specific Change Request
• Monitor and report on all CRs and ECRs for delays, impacts, risks, testability, traceability, and schedule changes and/or updates to the Enterprise CCM
• Communication with impacted Module Contractors on ECRs
• Follow up on open CRs to drive them to completion
• Ensure requested changes align with the operational goals and objectives defined for the Module

Minimum Experience and Qualifications

• Five (5) years of experience as a Change Manager or Change Coordinator
• Expert MS Project skills and experience managing multiple projects simultaneously
• Expert/Advanced knowledge of all Microsoft Office products including Office 365, Teams, and SharePoint
• Bachelor’s degree in computer science, information technology or business administration. Equivalent work experience may be substituted for a degree
• Working knowledge of IT best practices and regulations, the software development lifecycle (SDLC), and ITIL Change Management methodology. ITIL certification preferred but not required

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

Onsite Work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support for our clients and help you grow in your career.

Working For You

Perks and rewards designed for you:

• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Bring your authentic self to work

Grow and thrive, both personally and professionally

Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $96,250 - $125,000.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to [e-mail] . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .