Chairside Dental Pro: Elevate Patient Care

Sonrava Health; Chicago (IL); On-site; USD 38,000 - 48,000; Full time

Job summary

Dental Works is seeking a Dental Assistant to deliver outstanding chair-side support and patient care. You will assist doctors with procedures, take and mount radiographs, and help maintain a smooth patient flow while adhering to HIPAA and safety standards.

The role requires active radiography certification and a strong emphasis on customer service, teamwork, and professional appearance in a fast-paced dental office setting.

Qualifications

• Minimum of a high school diploma or equivalent.
• Current radiography certification required.
• Dental Assistant certification as required by state, or ability to become certified.
• Current CPR certification preferred.
• Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred.
• Maintain annual OSHA, HIPAA and Infection Control training.

Responsibilities

• Provide exceptional customer service, with excellent chair-side manner, by making the patient the #1 priority.
• Be present, engaged and ready to work at all assigned shift times.
• Take direction from the doctor and/or hygienist, assist them with all dental procedures, and anticipate their needs.
• Take, develop and mount accurate, high-quality radiographs.
• Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctor’s notes.
• Clean, sterilize and prepare the equipment and operatory, per the organization’s procedures and guidelines, prior to a patient’s appointment.
• Perform efficient and accurate procedures to help maintain the schedule and patient flow.
• Educate the patients and address their questions and/or concerns.
• Demonstrate good teamwork to deliver an extraordinary experience for every patient.
• Partner with the doctors, hygienists, Operations Leaders and support staff to maintain excellent patient service and integrity within the organization.
• Assist the front office staff in scheduling patients’ follow up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely products.
• When assigned by the Operations Leader, monitor the level of dental supplies and order using approved formulary.
• Promote and market Dental Works supported practices services and retail products.
• Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly.
• Maintain patient confidentiality through HIPAA compliance.
• Follow the organization’s safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations.
• Complete all Learning Management System requirements.

Skills

Chair-side assistance

Radiography

Customer service

HIPAA compliance

Multi-tasking

Communication

Education

High school diploma

Radiography certification

Dental Assistant certification

CPR certification preferred

Nitrous oxide monitoring certification preferred

OSHA/infection control training

Tools

Radiography equipment

Dental software (PACS/EMR)

Medical records software

Job description

Dental Works is seeking a Dental Assistant to deliver outstanding chair-side support and patient care. You will assist doctors with procedures, take and mount radiographs, and help maintain a smooth patient flow while adhering to HIPAA and safety standards.

The role requires active radiography certification and a strong emphasis on customer service, teamwork, and professional appearance in a fast-paced dental office setting.