CFR Program Operations Specialist

Duke Careers; Durham (NC); On-site; USD 41,200 - 63,800; Full time

Job summary

Duke University is seeking an organized, detail‑oriented administrative professional to support the Center for Reconciliation (CFR). The role coordinates logistics, communications, and program activities, ensuring timely execution and aligned with Duke’s mission.

You will manage emails, meetings, and events; assist with budgets and procurement via Concur; and help maintain data systems and reports. Strong writing, collaboration, and problem‑solving are valued in this role.

Qualifications

• Knowledge typically acquired through two years of postsecondary education in a related field.
• Four years of administrative, clerical, or program support experience; office management, communications, or research support.
• A bachelor’s degree in a related field may substitute for some experience.
• Equivalent combinations of education and experience will be considered.

Responsibilities

• Manage and prioritize incoming communications, including screening and routing emails and responding or elevating items as appropriate.
• Coordinate schedules, meetings, and events; provide logistical and hospitality support for programs and gatherings.
• Support financial processes, including submitting procurement card expenses through Concur and assisting with budget tracking and reconciliation.
• Maintain strong working relationships across Duke departments and with external partners to support program activities and communications.
• Compile, track, and analyze program information; prepare reports that highlight progress, trends, and recommendations.
• Develop and maintain systems, databases, and documentation to support program operations and data management.
• Plan, prioritize, and coordinate work to meet program goals and deadlines.
• Provide guidance or task coordination to team members as needed; ensure outputs are accurate and complete.
• Assist with budget planning, projections, and monitoring of departmental expenditures.
• Coordinate travel arrangements and complete post-travel documentation and reporting.

Skills

Strong organizational skills

Effective communications

Multitasking

Attention to detail

Team collaboration

Education

Two years of postsecondary education

Bachelor's degree may substitute for some experience

Tools

Concur

Job description

Duke University is seeking an organized, detail‑oriented administrative professional to support the Center for Reconciliation (CFR). The role coordinates logistics, communications, and program activities, ensuring timely execution and aligned with Duke’s mission.

You will manage emails, meetings, and events; assist with budgets and procurement via Concur; and help maintain data systems and reports. Strong writing, collaboration, and problem‑solving are valued in this role.