(CFA Blakeney) Team Manager

Chick-fil-A; Charlotte (NC); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

A fun work environment where you can影响

Flexible scheduling

Learning first‑hand from an Operator

Intentional growth and development

Scholarship opportunities

Competitive pay

Résumé du poste

Chick-fil-A Blakeney in Charlotte, NC is seeking a Team Manager who embodies our core values, serves with a servant’s heart, and supports senior leadership in executing daily operations to keep the restaurant running smoothly. You will coach team members and lead by example to set a tone others will follow.

The role emphasizes completing tasks, leading shifts, and fostering a culture of exceptional guest service in a fast-paced setting, with opportunities for growth and development within the

Qualifications

• Smile while interacting with guests and team members.
• Maintain eye contact to show engagement and respect.
• Speak enthusiastically to create a welcoming atmosphere.
• Make emotional connections with guests to enhance service.
• Reliable transportation to perform shifts reliably.
• Ability to work in a fast-paced restaurant environment.
• Strong people skills with a desire to serve team members.
• Commitment to superior customer service and guest satisfaction.

Responsabilités

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant.
• Offer immediate and respectful response to Guest's needs.
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts.
• Excellent communication skills, both written and spoken.

Connaissances

Smile

Eye contact

Speak enthusiastically

Emotional connections

Reliable transportation

Team player

Superior customer service

Fast-paced environment

Description du poste

A Team Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Managers are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Manager’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Managers lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts.
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Minimum Age Requirement for Employment

The minimum age for employment at a chick-fil-A Blakeney is 16 years old. Applicants who do not meet this age requirement are encouraged to apply once they reach the age of 16.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.