Certified Service Trainer — Global Training & Field Support

kronesinc; Wisconsin; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health/dental/vision

401(k)

Job summary

KRONES, Inc. is seeking a Training Specialist for KRONES Academy NA to design and deliver customer and internal training across North America. You will develop training plans, present classes, and perform field audits to enhance skills and knowledge.

The role requires travel across North America, potential worldwide classroom sessions, and collaboration with leadership to ensure quality training outcomes. Relocation to Franklin, WI may be required.

Qualifications

• 3–5 years Field Service experience.
• Qualification in Electrical Automation (EL) machines, trainings & E-Learnings.
• Experience with New Installations, Retrofits, Overhauls and complex troubleshooting.
• Willingness to travel across North America for Reverse-Shadow and audits.
• Language: fluent English; Spanish or German a plus.
• Relocation to Franklin, WI area.

Responsibilities

• Facilitate training programs for Customers and Internal employees at customer locations or KRONES Academy NA.
• Present KRONES AG Certified Training Classes for Customers and internal employees in the KRONES region (North America, Canada, Central America, Caribbean, Guyana, Suriname).
• Create training plans for Customers and internal employees and conduct in-field audits to ensure upskilling.
• Create documentation including OPLs, GOP and MOP with Word and PowerPoint.
• Support worldwide technical training and coaching.
• Collaborate with Head of Academy NA to deliver high-quality training outcomes.

Skills

Social competences

Team player

Leadership

De-escalation

Empathy

Open mindset

Reliability

Education

Associates Degree in Electrical Engineering

Job description

KRONES, Inc. is seeking a Training Specialist for KRONES Academy NA to design and deliver customer and internal training across North America. You will develop training plans, present classes, and perform field audits to enhance skills and knowledge.

The role requires travel across North America, potential worldwide classroom sessions, and collaboration with leadership to ensure quality training outcomes. Relocation to Franklin, WI may be required.