Field Service Technician

Krones AG; Wisconsin; On-site; USD 80,231,000 - 97,424,000; Full time

Benefits offered by this job

Per Diem (meals) – on average $15K per

Travel covered with a company credit/—

Bonus opportunity

Job summary

Krones Inc. in the United States is seeking a skilled Field Service Technician to install, maintain, and repair equipment at customer sites. You will serve as the face of our company in the field, delivering exceptional service and support.

You will travel up to 100%, diagnose issues, provide training, and ensure safety standards are met. A high school diploma or equivalent is required, with technical certification preferred.

Qualifications

• High school diploma or equivalent; technical certification or associate degree preferred.
• Proven experience in field service, maintenance, or a related technical role.
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals and schematics.

Responsibilities

• Perform installation, troubleshooting, and repair of equipment and systems at customer locations.
• Conduct routine maintenance and inspections to ensure optimal performance.
• Diagnose technical issues and implement effective solutions.
• Provide training and guidance to customers on proper equipment use.
• Maintain accurate service records and documentation.
• Ensure compliance with safety standards and company policies.
• High flexibility and ability to travel up to 100% of the time.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Communication skills

Read schematics

Education

High school diploma or equivalent; technical certification or associate degree preferred

Job description

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Krones designs, develops, manufactures, and installs both machines and complete packaging lines. We have become one of the leading system suppliers for breweries and beverage producers as well as for the food, chemical and cosmetics industries. Our 20,000 employees worldwide strive for innovation and detail and ensure that each customer receives the best quality in product and service.

We are currently looking for candidates who want to make a difference and who wish to be part of our dynamic organization in the US.Krones Inc. is an equal opportunity employer.

Krones Inc. is seeking a skilled and customer-focused Field Service Technician to join our team. In this role, you will be responsible for installing, maintaining, and repairing equipment at customers' sites. You’ll serve as the face of our company in the field, ensuring that our customers receive exceptional service and support.

Key Responsibilities

• Perform installation, troubleshooting, and repair of equipment and systems at customer locations.
• Conduct routine maintenance and inspections to ensure optimal performance.
• Diagnose technical issues and implement effective solutions.
• Provide training and guidance to customers on proper equipment use.
• Maintain accurate service records and documentation.
• Ensure compliance with safety standards and company policies.
• High flexibility and ability to travel up to 100% of the time.

Qualifications

• High school diploma or equivalent; technical certification or associate degree preferred.
• Proven experience in field service, maintenance, or a related technical role.
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals and schematics.
• Excellent communication and customer service skills.
• Valid driver’s license and willingness to travel, including occasional international travel.

What Krones can offer you:

• Peace of mind guaranteed: Even if you’re between projects, Krones ensures you receive your full weekly pay—as long as you remain available for work (40 hours/week).
• Generous starting wages $28-$34/hour based on skills and experience.
• Ready to boost your paycheck? Overtime opportunities are waiting for you!
• From entry-level to expert 4 technician levels and endless opportunities await!
• Per Diem (allowance for meals) per GSA standards – on average $15K per year.
• Travel made easy! Hotels, flights, and transportation are covered with a company credit card, and you keep the reward points!
• Bonus opportunity!

We offer a competitive benefits package designed to meet your needs, including vacation, sick time, 10 paid holidays, and no premium cost for dental and vision plans as it is currently fully paid by Krones Inc. Invest from day one in our 401(k) plan with a company match of 5%.

Krones , Inc. offers an outstanding opportunity to be involved with and challenged by leading-edge technologies, further career opportunities to learn and develop skills, a flexible work schedule and a competitive salary and benefits program. Our Krones Benefits program includes a generous health/dental/vision package, and 401(k) program in addition to other benefits.

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A world leader in the processing and packaging industries, KRONES works with some of the largest beverage, food, and consumer packaging brands in the world. With projects ranging from planning and installing fully integrated processing, packaging, and bottling systems to replacing or upgrading individual machines, your work will make a difference by helping deliver vital products to the world.

As a Krones employee, you’ll experience the positive impact of Krones culture from day one. Whether you work on the production floor, in the office, or out in-the-field, Krones strives to create an inclusive environment where all team members feel supported and valued.