Certified Rural Community Health Navigator

Impact Life; Dover (DE); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement options

Paid time off

11 paid holidays annually

Training and professional development

Job summary

Impact Life in Dover, Delaware is seeking a Certified Community Health Worker to join our Rural Health Hub team. The role serves as a bridge between participants, healthcare systems, and community resources to improve access and engagement in Kent County and surrounding rural areas.

The CHW conducts outreach, provides health education, assists with appointments and referrals, and supports families with social determinants of health while maintaining confidential documentation and following up on

Qualifications

• Current Community Health Worker certification is required.
• High school diploma or equivalent is required.
• Knowledge of or ability to learn healthcare, behavioral health, SUD treatment, recovery, and community resource systems.
• Ability to travel throughout Kent County and surrounding rural communities as required.

Responsibilities

• Conduct community-based outreach and engage individuals who may experience barriers to traditional healthcare.
• Serve as a trusted bridge between participants, healthcare providers, and community resources.
• Provide health education and help participants understand and navigate available healthcare and community services.
• Assist with scheduling and navigating healthcare appointments, referrals, and follow-up services.
• Coordinate connections to primary care, preventive health, specialty care, behavioral health, SUD treatment, recovery support, and community resources.
• Facilitate warm handoffs and follow up on referrals to strengthen successful connections to services.
• Identify social and practical barriers affecting healthcare access.
• Help participants navigate transportation, housing, food, financial assistance, healthcare access, social services, and other resources.
• Support access to telehealth, health education, and community-based services.
• Collaborate with the RN Program Manager, Nurse Practitioner, Medical Assistant, recovery support staff, behavioral health providers, and community partners.
• Maintain timely and confidential documentation of outreach, referrals, follow-up, and services.
• Track referrals, successful linkages, and required program outcomes.
• Participate in interdisciplinary care coordination, program implementation, and quality improvement activities.

Skills

CHW Certification

Interpersonal skills

Documentation skills

Travel flexibility

Education

High School Diploma

Job description

Impact Life in Dover, Delaware is seeking a Certified Community Health Worker to join our Rural Health Hub team. The role serves as a bridge between participants, healthcare systems, and community resources to improve access and engagement in Kent County and surrounding rural areas.

The CHW conducts outreach, provides health education, assists with appointments and referrals, and supports families with social determinants of health while maintaining confidential documentation and following up on