Certified Recovery Mentor (CRM) / Peer Support Specialist (PSS)

Lutheran Community Services Northwest; Beaverton (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Disability insurance

Life insurance

Vacation time

Sick leave

Paid holidays

Retirement plan

EAP

Student loan forgiveness

Job summary

Lutheran Community Services NW is seeking a Certified Recovery Mentor (CRM) / Peer Support Specialist (PSS) to provide culturally specific peer support to refugee-immigrant and BIPOC clients experiencing substance use concerns. The role involves case management, care coordination, and 1:1 peer counseling, with outreach and community engagement across Beaverton and Portland offices.

You will document services in electronic health records, collaborate with treatment teams, and uphold agency

Qualifications

• High school diploma or equivalent.
• CRM or PSS certification.
• Reliable transportation for business purposes.
• Excellent communication in English and written skills.
• Criminal clearance including background checks and driving record.

Responsibilities

• Provide culturally specific peer support to clients in recovery.
• Coordinate case management and education/employment support.
• Document services in electronic health records per policy.
• Support outreach and community engagement activities.
• Serve as a positive role model and advocate for clients.
• Maintain compliance with program requirements and reporting.

Skills

Communication skills

English proficiency

Reliable transportation

Education

High school diploma or equivalent

CRM or PSS certification

Job description

Lutheran Community Services NW is a non‑profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope.

WHAT WE WILL DO FOR YOU

As an employer of choice, we’re deeply committed to supporting our employees—because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well‑being, growth, and peace of mind.

• A 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer‑paid short‑and long‑term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

HOW YOU WILL MAKE AN IMPACT

The Certified Recovery Mentor (CRM) / Peer Support Specialist (PSS) provides culturally specific peer support to refugee‑immigrant and black, indigenous, and people of color clients who may be experiencing substance abuse/misuse (SUD) issues in the community. This position facilitates contact with providers, assists with case management, care coordination, 1:1 peer counseling, and addresses issues that may be barriers to accessing treatment and/or support in the community.

Position will work out of our Beaverton office and our Portland Office.

• Manage a caseload of clients in recovery and meet with them regularly by providing coaching and mentoring, model healthy and empowered behavior
• Provide case management, care coordination, education and employment support
• Communicate with the treatment team about any problems and concerns
• Document services using electronic health records in accurately and in accordance to agency policy
• Support outreach, education, and community engagement activities
• Provide support to clients and community members in a culturally humble and empathetic manner
• Acts as a positive role model for individuals being served and exploring their own path to wellness and recovery.
• Acts as an advocate for individuals being served when appropriate, both within the organization and with other entities.
• Maintain compliance with all relevant program/department requirements, including and not limited to adhering to all record‑keeping and reporting requirements.
• Model and encourage direct, professional communication among staff members and facilitate development of a positive staff support network.
• Demonstrate awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of the populations served.
• Other duties as assigned.

HOW YOU WILL BE A GREAT FIT

• High school diploma or equivalent
• Certified Recovery Mentor (CRM) or Certified Peer Support Specialist-Adult Addictions (PSS)
• Reliable transportation for business purposes, such as between work locations and community settings as this position drives clients in personal and/or agency rental.
• Excellent communication skills with the ability to read, write, and speak in English.
• Standard LCSNW criminal clearance, including national sex offender, motor vehicle records, valid driver’s license with clean driving record, and active auto insurance.

Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we’re unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.