Certified Pool Operator

Paycom; Richmond (VA); On-site; USD 18,000 - 34,000; Full time

Job summary

AFF is seeking a Certified Pool Operator to oversee pool water quality and safety. You will test, balance, and maintain water chemistry in compliance with state and county regulations, and operate all pool mechanical systems.

The role requires current CPO and CPR/AED certifications, strong communication, reliability, and a safety-first mindset. This on-site position emphasizes punctuality, teamwork, and adherence to club standards.

Qualifications

• Must hold a current CPO certification.
• Current CPR and AED certification required.
• Strong oral and written communication skills.

Responsibilities

• Maintain safe, clean, and properly balanced pool water in accordance with state and county regulations.
• Test water quality, record findings, and adjust chemical levels as needed.
• Perform preventative maintenance on pool systems, pumps, filters, heaters, and related equipment.
• Maintain inventory and proper storage of chemicals.
• Keep the pump room and Aquatics area clean and compliant with safety standards.
• Input and manage weekly work schedule in the club’s scheduling platform.
• Stay current with AFF-approved certifications (CPR/AED and specialty aquatic certifications).

Skills

Certified Pool Operator

CPR & AED Certification

Communication skills

Job description

Certified Pool Operator (CPO)Pay Range$12.77 – $25.00 per hour, depending on experience, certifications, tenure, and demonstrated performance. This role includes structured pay progression based on technical skill, reliability, and excellence in maintaining safe and compliant aquatic environments.ObjectiveTo oversee and maintain pool water quality and safety in accordance with State and County guidelines, and to ensure proper operation, maintenance, and cleanliness of all pool mechanical systems and components.Reports ToAquatic Manager (AM)CriteriaCurrent Certified Pool Operator (CPO) certificationCurrent CPR and AED CertificationProficient oral, written, and technology communication skills (email/text)AFF Team Member ResponsibilitiesGet & Keep Members by delivering exceptional service and fostering strong member relationshipsPerform duties in alignment with the company’s Mission, Vision, Pillars of Success, Service Standards, and Business PhilosophyProvide the highest quality customer service with a welcoming, friendly, energetic, and positive attitude; use members’ names whenever possibleFollow all Service Standards, Training Manuals, Policy Manuals, and department‑specific handbooksKnow and follow the club’s emergency response protocol; prioritize safety and sound judgmentArrive 10 minutes early in proper department‑specific uniformActively participate in department and club meetingsContribute to club and organizational goals as a collaborative team memberMaintain open, honest communication with the team and partner together as fitness professionalsCertified Pool Operator ResponsibilitiesMaintain safe, clean, and properly balanced pool water in accordance with State and County regulationsTest water quality, record findings, and adjust chemical levels as neededPerform preventative maintenance on pool systems, pumps, filters, heaters, and related equipmentMaintain inventory of chemicals and reagents; ensure proper storage and handlingNotify the AM of equipment needs, malfunctions, or safety concernsKeep the pump room and Aquatics area clean, organized, and compliant with safety standardsMaintain accurate and up‑to‑date documentation related to pool operations, testing logs, maintenance records, and regulatory requirementsStay active and current with AFF‑approved certifications, including CPR/AED and any specialty aquatic certificationsParticipate in AFF‑recommended education, workshops, trainings, events, meetings, and upskilling opportunitiesWear appropriate attire to ensure safety while handling chemicals and equipmentInput and manage your weekly work schedule in the club’s scheduling platform by established deadlines, maintaining full accountability for schedule accuracy, timeliness, and adherence to club staffing needPerform other duties as reasonably assigned