Certified Pharmacy Technician: Patient Care & Vaccines

Hy-Vee, Inc.; Mason City (IA); On-site; USD 25,000 - 33,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Certified Pharmacy Technician to assist pharmacists with prescription processing, insurance billing, and customer service in a fast-paced retail pharmacy.

The role emphasizes accuracy, confidentiality, and teamwork within the store environment. The responsibilities include labeling, dispensing, insurance processing, and providing patient counseling, while maintaining HIPAA standards and adherence to Hy-Vee policies.

Qualifications

• High school diploma or equivalent required.
• Certified as a licensed technician through a certified national program required.
• Vaccination certification required if administering vaccines, as required by law.
• Previous pharmacy technician experience preferred.
• Strong customer service skills and confidentiality.

Responsibilities

• Assist pharmacists in preparing prescriptions and labeling.
• Process prescriptions and insurance claims, including third‑party billing.
• Provide prompt, friendly customer service and greet customers.
• Stock and inventory management in the pharmacy area.
• Maintain confidentiality of patient information per HIPAA.
• Support in vaccine administration where permitted by law.

Skills

Customer service

Attention to detail

Math calculations

HIPAA compliance

Professional communication

Education

High school diploma

Pharmacy technician certification

Tools

Pharmacy software

Job description

Hy-Vee, Inc. is seeking a Certified Pharmacy Technician to assist pharmacists with prescription processing, insurance billing, and customer service in a fast-paced retail pharmacy.

The role emphasizes accuracy, confidentiality, and teamwork within the store environment. The responsibilities include labeling, dispensing, insurance processing, and providing patient counseling, while maintaining HIPAA standards and adherence to Hy-Vee policies.