Certified Pharmacy Technician — Patient Care & Vaccines

Hyvee.io; La Crosse (WI); On-site; USD 25,000 - 33,000; Full time

Job summary

Hy-Vee is hiring a Certified Pharmacy Technician to support pharmacists in prescription processing, insurance billing, and customer service. The role involves accuracy, confidentiality, and teamwork in a fast-paced retail pharmacy.

The position requires a High School diploma, an active Certified Pharmacy Technician license, and vaccination certification if administering vaccines. Prior pharmacy experience is preferred. Vaccination duties vary by state and policy.

Qualifications

• High school diploma or equivalent required.
• Certified as a licensed technician through a certified national program required; must maintain continuing education requirements to keep license active.
• Vaccination certification required if administering vaccines, as required by law.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one.
• Handle customer inquiries that do not require a pharmacist's expertise and judgment.
• Accept new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.
• Contact doctors' offices to take or request refill prescriptions as needed.
• Gather and maintain accurate patient information required to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed.
• Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
• File prescriptions after they have been dispensed and report any medication errors to appropriate personnel.
• Order, check in, and stock pharmacy supplies and log invoices as necessary.
• Perform cash transactions accurately.
• Administer vaccines as allowed by law, with required certification where applicable.
• Maintain the cleanliness of the pharmacy and dispensing area.
• Maintain the confidentiality of customers' private medical information in accordance with HIPAA.
• Adhere to all statutes and regulations pertaining to a pharmacy technician.
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Assist in other areas of the store as needed and take on special projects as assigned.
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines.
• Report to work when scheduled and on time.

Skills

Problem solving

Math calculations

Documentation

Customer counseling

HIPAA privacy

Education

High school diploma

Certified Pharmacy Technician license

Vaccination certification (if administering vaccines)

Job description

Hy-Vee is hiring a Certified Pharmacy Technician to support pharmacists in prescription processing, insurance billing, and customer service. The role involves accuracy, confidentiality, and teamwork in a fast-paced retail pharmacy.

The position requires a High School diploma, an active Certified Pharmacy Technician license, and vaccination certification if administering vaccines. Prior pharmacy experience is preferred. Vaccination duties vary by state and policy.