Certified Pharmacy Technician - Patient Care & Vaccines

Hy-Vee, Inc.; Kansas City (MO); Sur place; USD 25 000 - 33 000; Plein temps

Résumé du poste

Hy-Vee, Inc. in Kansas City, MO is seeking a Certified Pharmacy Technician to support pharmacists in prescription processing, insurance billing, and patient service with accuracy and confidentiality.

In this fast-paced retail setting, you will prepare medications under supervision, maintain patient information, stock supplies, and ensure HIPAA compliance while delivering excellent customer care. This role requires a high school diploma, CPhT certification, and good communication; vaccines

Qualifications

• High school diploma or equivalent is required.
• Certified Pharmacy Technician (CPhT) certification required; must maintain continuing education requirements to keep license active.
• Previous experience as a pharmacy technician or pharmacy clerk preferred.
• Vaccination certification required if administering vaccines, as required by law.

Responsabilités

• Provide prompt, friendly customer service by greeting customers with a smile and learning their names.
• Handle customer inquiries that do not require a pharmacist's expertise and judgment.
• Accept new written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
• Contact doctors' offices to take or request refill prescriptions as needed.
• Gather and maintain accurate patient information required to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed.
• Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
• File prescriptions after they have been dispensed and report any medication errors to appropriate personnel.
• Order, check in, and stock pharmacy supplies and log invoices as necessary.
• Perform cash transactions accurately.
• Administer vaccines as allowed by law, with required certification where applicable.
• Maintain the cleanliness of the pharmacy and dispensing area.
• Maintain the confidentiality of customers' private medical information in accordance with HIPAA.
• Adhere to all statutes and regulations pertaining to a pharmacy technician.
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Assist in other areas of the store as needed and take on special projects as assigned.

Connaissances

Customer service

Attention to detail

Communication

Pharmacy terminology

Teamwork

Formation

High school diploma or equivalent

Certified Pharmacy Technician (CPhT)

Description du poste

Hy-Vee, Inc. in Kansas City, MO is seeking a Certified Pharmacy Technician to support pharmacists in prescription processing, insurance billing, and patient service with accuracy and confidentiality.

In this fast-paced retail setting, you will prepare medications under supervision, maintain patient information, stock supplies, and ensure HIPAA compliance while delivering excellent customer care. This role requires a high school diploma, CPhT certification, and good communication; vaccines