Certified Pharmacy Tech: Patient Care & Vaccines

hyvee; Ottumwa (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hy-Vee is seeking a Certified Pharmacy Technician to support pharmacists with prescription processing, insurance billing, and patient services in a fast-paced retail setting. The role emphasizes accuracy, confidentiality, and teamwork to ensure safe dispensing and excellent customer care.

Requirements include a high school diploma or equivalent and active certification as a Pharmacy Technician. Prior pharmacy experience is preferred; vaccine certification may be required where applicable.

Qualifications

• High school diploma or equivalent required.
• Certified Pharmacy Technician license required; must maintain continuing education to keep license active.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and making every interaction positive.
• Accept new prescription orders and telephoned refills at the supervising pharmacist's discretion.
• Assist pharmacists in preparing prescription drug products for dispensing and maintain accurate patient records.
• Prepare and affix labels to prescription containers and assist with mailing prescriptions.
• Submit insurance claims and help with third-party billing and troubleshooting.
• Report medication errors to appropriate personnel and maintain HIPAA confidentiality.
• Order, check in, and stock pharmacy supplies; perform cash transactions accurately.
• Administer vaccines as allowed by law with required certification; maintain pharmacy cleanliness.

Skills

Customer service

Attention to detail

Discretion

Communication

Education

High school diploma or equivalent

Certified Pharmacy Technician license

Job description

Hy-Vee is seeking a Certified Pharmacy Technician to support pharmacists with prescription processing, insurance billing, and patient services in a fast-paced retail setting. The role emphasizes accuracy, confidentiality, and teamwork to ensure safe dispensing and excellent customer care.

Requirements include a high school diploma or equivalent and active certification as a Pharmacy Technician. Prior pharmacy experience is preferred; vaccine certification may be required where applicable.