Certified Pharmacy Technician: Patient Care & Prescriptions

Hy-Vee; Sioux City, Northern (IA, KY); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Hy-Vee Sioux City is seeking a Certified Pharmacy Technician to support pharmacists in prescription processing, insurance billing, and customer service. This role requires attention to detail, strong integrity, and the ability to work as part of a team in a fast-paced retail pharmacy environment.

Vaccination certification may be required for immunization duties; the position is full-time, onsite at the Sioux City pharmacy, with responsibilities across prescription processing, insurance tasks,

Qualifications

• High school diploma or equivalent required.
• Certified Pharmacy Technician through a national program; continuing education requirements to maintain license.
• Previous experience as a pharmacy technician or clerk preferred.
• Vaccination certification required if administering vaccines, as allowed by law.

Responsibilities

• Provide prompt, friendly customer service by greeting customers and learning their names.
• Handle inquiries that do not require a pharmacist's expertise and judgment.
• Accept new written prescription orders and telephoned refill requests.
• Contact doctors' offices to take or request refill prescriptions as needed.
• Gather and maintain accurate patient information required to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed.
• Prepare and submit insurance claims and assist with third-party billing.
• File prescriptions after dispensing and report medication errors to appropriate personnel.
• Order, check in, and stock pharmacy supplies and log invoices as necessary.
• Maintain HIPAA confidentiality and pharmacy cleanliness.

Skills

Analytical thinking

Arithmetic

Technical writing

Customer counseling

Discretion

Education

High school diploma

Certified Pharmacy Technician

Job description

Hy-Vee Sioux City is seeking a Certified Pharmacy Technician to support pharmacists in prescription processing, insurance billing, and customer service. This role requires attention to detail, strong integrity, and the ability to work as part of a team in a fast-paced retail pharmacy environment.

Vaccination certification may be required for immunization duties; the position is full-time, onsite at the Sioux City pharmacy, with responsibilities across prescription processing, insurance tasks,