Certified Pharmacy Technician: Patient Care & Med Prep

Hy-Vee; Plattsmouth (NE); On-site; USD 25,000 - 33,000; Full time

Job summary

Hy-Vee in Plattsmouth, NE is seeking a Certified Pharmacy Technician to support pharmacists with prescription processing, insurance billing, and customer service. This role emphasizes accuracy, confidentiality, and teamwork in a fast-paced retail pharmacy.

You will handle handwritten and telephoned refill orders, prepare labels, assist with dispensing, and help maintain stock while ensuring HIPAA compliance.

Qualifications

• High school diploma or equivalent is required.
• Certified as a licensed pharmacy technician through a national program is required.
• Vaccination certification is required if administering vaccines.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and learning their names.
• Handle customer inquiries that do not require a pharmacist's expertise.
• Accept new written prescription orders and telephoned refill requests as directed by the supervising pharmacist.
• Gather and maintain accurate patient information required to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed.
• Submit insurance claims and assist with third-party billing troubleshooting.
• File prescriptions after dispensing and report medication errors.
• Order, check in, stock pharmacy supplies and log invoices.
• Administer vaccines as allowed by law, with certification where applicable.
• Maintain confidentiality of patient information per HIPAA.

Skills

Customer service

Attention to detail

HIPAA compliance

Verbal communication

Discretion

Teamwork

Numerical calculations

Education

High school diploma or equivalent

Certified national pharmacy technician

Vaccination certification

Job description

Hy-Vee in Plattsmouth, NE is seeking a Certified Pharmacy Technician to support pharmacists with prescription processing, insurance billing, and customer service. This role emphasizes accuracy, confidentiality, and teamwork in a fast-paced retail pharmacy.

You will handle handwritten and telephoned refill orders, prepare labels, assist with dispensing, and help maintain stock while ensuring HIPAA compliance.