Certified Pharmacy Technician II — Patient Care & Growth

Hannaford; Manchester (NH); On-site; USD 27,000 - 37,000; Full time

Job summary

Hannaford Supermarkets is seeking a Pharmacy Support role to greet customers, assist pharmacists, and help prepare prescriptions in a fast-paced store environment. The position requires strong customer service, attention to detail, and the ability to work with scheduling systems and inventory management.

It offers open scheduling availability, including nights and weekends, within a community-focused retail setting.

Qualifications

• High school graduate or equivalent.
• Successful completion of background check and drug testing as required.
• Excellent communication and customer service skills.
• Strong data entry and basic math skills.
• Ability to multi-task in a fast-paced environment.
• Open schedule availability, including nights, weekends and holidays.

Responsibilities

• Greet all customers and provide them with prompt and courteous service and assistance.
• Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions.
• Ensure customers receive all their prescriptions.
• File written prescription forms after prescriptions are dispensed.
• Prepare and complete manual insurance claim forms if needed.
• Maintain organized filing system for invoices, manual insurance claims, daily reports, etc.. in accordance with Standard Practice Manual and state law.
• Maintain confidentiality of customer and company information.
• Help customers find over the counter items.
• Maintain a broad understanding of HBC MPP scheduling system and assist in ensuring the data entered is accurate to maintain productivity.
• Coordinate scheduling of technicians -including assigned positions and fixed activities.
• Adhere to state specific and pertinent federal laws and regulations.
• Maintain proper inventory levels: ordering of supplies, return to stocks, transfers, and special requirements for controlled substances (includes diabetic case).
• Perform Cardinal returns regularly.
• Process pharmacy outdates and credits including keeping inventory free from outdated product.
• Maintain knowledge of physical inventory procedures and assist in the physical inventory process including analyzing the condensed variance report and reports from Control D.
• Review and understand ACIS reports.
• Assist in third party audits as needed.
• Share in responsibility for department maintenance and cleanliness in accordance with fixed activities.
• Restock pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.) as needed.
• Observe and adhere to all company policies and the Pharmacy Standard Practice Manual.
• Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy.
• Adhere to company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free of debris and safety hazards.
• Treat all co-workers with fairness, dignity and respect.
• Maintain the quality of department's appearance and presentation.
• Foster a positive and enthusiastic environment to retain associates and customers.
• Perform all other duties as assigned.

Skills

Customer service

Communication skills

Data entry

Time management

Teamwork

Education

High school diploma or equivalent

Job description

Hannaford Supermarkets is seeking a Pharmacy Support role to greet customers, assist pharmacists, and help prepare prescriptions in a fast-paced store environment. The position requires strong customer service, attention to detail, and the ability to work with scheduling systems and inventory management.

It offers open scheduling availability, including nights and weekends, within a community-focused retail setting.