Certified Pharmacy Technician Fulfillment Center

WALGREENS Careers; Memphis (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Walgreens is seeking a Pharmacy Technician to support fulfillment in a robotic micro-fulfillment setting. You will process registrations, enter refills, and troubleshoot data discrepancies while maintaining quality control.

You’ll handle packaging, labeling, and shipping while supporting pharmacists across locations. Ideal candidates hold a HS diploma, PTCB cert, and State Board registration, with 25 WPM keyboarding and the ability to lift up to 50 pounds.

Qualifications

• HS diploma or GED required.
• Must obtain and maintain State Board of Pharmacy registration.
• PTCB certification or equivalent required.
• Fluent in reading, writing, and speaking English.
• Basic PC skills and ability to use a computer.
• Familiar with internet search and forms.
• Keyboarding at least 25 WPM.
• Must be able to lift up to 50 pounds and perform tasks.
• Willing to work a flexible shift.
• Must be 18+ years old.

Responsibilities

• Process new patient registrations and prescription data entry per procedures.
• Handle prescription requests within HIPAA guidelines and enter refills.
• Troubleshoot to obtain missing information and interpret SIG codes.
• Run automated machinery and sort medications, manage inventory flow.
• Count, fill, label, pack and ship prescriptions; maintain orderly workspace.
• Assist pharmacists and communicate issues to senior staff.

Skills

English fluency

Technical reading/writing

Keyboarding 25 WPM

Lifting up to 50 lb

Flexible shifts

Education

High School Diploma or GED

Tools

PTCB certification

State Pharmacy Board registration

Job description

Job Summary

Our pharmacy micro-fulfillment centers are the pharmacies of the future! What is pharmacy micro-fulfillment? It's a pharmacy network of facilities that dispenses and ships a variety of prescriptions to Walgreens retail stores. We’re using innovative, robotic technology in a central pharmacy environment. Together, we’re making lives healthier and simpler by reaching thousands of patients with life‑saving medications each day. Responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures.

Job Responsibilities

• Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
• Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.
• Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery and maintain an orderly work area.
• Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.
• Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• High School Diploma or GED.
• Must obtain and maintain registration with the applicable State Board of Pharmacy in good standing.
• PTCB or Except certification.
• Must be fluent in reading, writing, and speaking English.
• Basic level PC skills (for example start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents or access information on line).
• Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back or forward or stop buttons, and filling out forms online.
• Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
• Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.
• Willing and able to carry up to 50 pounds with or without reasonable accommodation.
• Willing and able to work a flexible shift.
• 18 years of age or older.

Preferred Qualifications

• At least one year of pharmacy technician experience in a retail, fulfillment or call center environment.
• Experience providing customer service to internal and external customers, including meeting quality and productivity standards for services.
• Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. We will consider employment of qualified applicants with arrest and conviction records. #VHDEI

Salary Range: $17.5 - $missing / Hourly