Certified Pharmacy Technician Fulfillment Center

Walgreens; Memphis (TN); Sur place; USD 23 000 - 28 000; Plein temps

Résumé du poste

Walgreens is leveraging robotic micro-fulfillment centers to streamline prescription processing and distribution across its stores. The role focuses on order processing support, data entry, and collaboration with pharmacists to ensure accuracy and compliance in a central fulfillment environment.

You will support registration, process prescriptions, handle inventory transitions, and assist pharmacists at multiple locations while adhering to SOPs and HIPAA rules.

Qualifications

• Must obtain and maintain registration with the applicable State Board of Pharmacy in good standing.
• PTCB or CPhT certification.
• Must be fluent in reading, writing, and speaking English.
• Basic PC skills and data-entry capabilities (keyboard and browser use).
• Ability to push, pull, and lift up to 50 pounds; flexible shift.

Responsabilités

• Process new patient registration and enter data into the system in line with HIPAA guidelines.
• Run automated machinery, sort medications, transition inventory between workflow stages.
• Count and fill prescriptions, affix labels, pack and ship; maintain clean, orderly area.
• Resolve third party rejects by reviewing and resubmitting per plan requirements.
• Provide assistance to Pharmacists at the facility and other locations; escalate issues to senior staff.

Connaissances

HIPAA compliance

Data entry

English fluency

Customer service

Keyboarding 25 WPM

Physical stamina

Team collaboration

Formation

High School Diploma or GED

Outils

Data entry system

PC software basics

Description du poste

Job Summary

Our pharmacy micro-fulfillment centers are the pharmacies of the future! What is pharmacy micro-fulfillment? It's a pharmacy network of facilities that dispenses and ships a variety of prescriptions to Walgreens retail stores. We’re using innovative, robotic technology in a central pharmacy environment. Together, we’re making lives healthier and simpler by reaching thousands of patients with life-saving medications each day.

Responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures.

Job Responsibilities

• Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
• Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.
• Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery and maintain an orderly work area.
• Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.
• Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• High School Diploma or GED.
• Must obtain and maintain registration with the applicable State Board of Pharmacy in good standing.
• PTCB or Except certification.
• Must be fluent in reading, writing, and speaking English.
• Basic level PC skills (for example start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents or access information on line).
• Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back or forward or stop buttons, and filling out forms online.
• Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
• Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.
• Willing and able to carry up to 50 pounds with or without reasonable accommodation.
• Willing and able to work a flexible shift.
• 18 years of age or older.

Preferred Qualifications

• At least one year of pharmacy technician experience in a retail, fulfillment or call center environment.
• Experience providing customer service to internal and external customers, including meeting quality and productivity standards for services.
• Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. #VHDEI

Salary Range: $17.5 - $missing / Hourly