Certified Pharmacy Technician Fulfillment Center

Walgreens; West Jordan (UT); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is expanding its pharmacy micro-fulfillment centers, using robotic tech to dispense and ship prescriptions to stores. You will provide order processing support for fulfillment and assist in preparation and distribution of medications in a central pharmacy setting.

Responsibilities include patient data entry, processing prescription requests under HIPAA, refills, and helping pharmacists across locations. Work requires lifting up to 50 lb and flexible shifts.

Qualifications

• High School Diploma or GED.
• Registration with the State Board of Pharmacy in good standing.
• PTCB or ExCPT certification.
• Fluent in reading, writing and speaking English.
• Basic PC skills including starting/shutting down programs and printing.
• Basic keyboarding (min 25 WPM).
• Ability to lift up to 50 pounds and to perform flex shifts.
• Must be 18 years of age or older.

Responsibilities

• Process new patient registrations and enter data per procedures.
• Handle prescription requests within HIPAA guidelines and process refills.
• Troubleshoot missing info and interpret SIG codes.
• Sort medications and transition inventory through workflow stages.
• Count, fill, label, pack and ship prescriptions; keep area clean.
• Support pharmacists and escalate issues to senior staff.

Skills

English fluency

Data entry

Education

High School Diploma or GED

Tools

Pharmacy PC skills

Job description

Job Summary

Our pharmacy micro-fulfillment centers are the pharmacies of the future! What is pharmacy micro-fulfillment? It's a pharmacy network of facilities that dispenses and ships a variety of prescriptions to Walgreens retail stores. We’re using innovative, robotic technology in a central pharmacy environment. Together, we’re making lives healthier and simpler by reaching thousands of patients with life-saving medications each day.

Responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures.

Job Responsibilities

• Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
• Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.
• Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery and maintain an orderly work area.
• Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.
• Provides assistance to Pharmacists, both those in the facility and those at other locations.
• Identifies and communicates issues to senior level staff as appropriate.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• High School Diploma or GED.
• Must obtain and maintain registration with the applicable State Board of Pharmacy in good standing.
• PTCB or Except certification.
• Must be fluent in reading, writing, and speaking English.
• Basic level PC skills (for example start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents or access information on line).
• Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back or forward or stop buttons, and filling out forms online.
• Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
• Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.
• Willing and able to carry up to 50 pounds with or without reasonable accommodation.
• Willing and able to work a flexible shift.
• 18 years of age or older.

Preferred Qualifications

• At least one year of pharmacy technician experience in a retail, fulfillment or call center environment.
• Experience providing customer service to internal and external customers, including meeting quality and productivity standards for services.
• Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).

We will consider employment of qualified applicants with arrest and conviction records.

Salary

Salary Range: $17.5 - $23.35 / Hourly