Certified Pharmacy Technician

NeighborHealth; Boston (MA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) Retirement Plan

Tuition Reimbursement

FSAs/Transportation account

Paid holidays/vacations/sick time

Staff development opportunities

Excellent malpractice coverage

Parking for staff

Job summary

NeighborHealth in Boston, MA is seeking a Pharmacy Technician to support medication ordering and delivery within a fast-paced clinical team at the Taylor Building. The role involves processing prescriptions, coordinating with patients and providers, and maintaining EMR documentation.

Ideal candidates have MA licensure and PTCB certification, strong English communication, and basic reading/math skills; bilingual Spanish is preferred.

Qualifications

• High School graduate or GED required.
• Current valid Pharmacy Technician Certification Board certification.
• Current valid Massachusetts Pharmacy Technician license required.
• Ability to work on a team in a fast-paced environment with strong customer service.
• Spanish language skills preferred.

Responsibilities

• Support clinical staff with medication ordering and delivery.
• Process prescription orders from start to finish.
• Communicate with patients, co-workers, insurers and prescribers.
• Maintain accurate documentation in the electronic medical record.
• Uphold HIPAA and privacy standards.
• Promote teamwork to ensure safe, efficient medication handling.

Skills

Teamwork

English communication

Reading & math basics

Customer service

Bilingual Spanish (preferred)

Education

High school diploma or GED

Tools

Electronic Medical Record (EMR)

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page .Time Type:Full timeDepartment:Retail Pharmacy - GoveAll Locations:10 Gove Street – Taylor BuildingPosition Summary:The Pharmacy Technician is responsible for providing support and assistance to clinical staff in the management of medication ordering and delivery.Schedule: Mon, Tues, Fri 12p-8p, Wed and Thursday, 8a-4p. Does require some flexibility.EDUCATION : High School graduate or GED requiredLICENSURE: Current valid and unrestricted certification from Pharmacy Technician Certification Board of the Institute for the Certification of Pharmacy Technician. Current valid and unrestricted pharmacy technician license from the Massachusetts Board of Registration in Pharmacy is required.SKILLS/ABILITIES: Ability to work on a team in a fast-paced environment. Excellentcommunication skills in English as well as basic reading and math skills. Computer proficiencywith an electronic medical record. Commitment to exceptional customer service. Bilingual Spanish Skills high preferredBenefits:Communicates among several individuals, including patients, co-workers, insurance companies and prescribers.Demonstrates compassion and care by proactively identifying and resolving potential problems.Works on a team to fulfill prescription orders from start to finish with an in-depth understanding of each workstation.Understands and follows applicable Federal and State laws (e.g. HIPAA), regulations, professional stands, and ethical principles.As allowable by state law, certified and trained pharmacy technicians can expand on their clinical and managerial responsibilities.Displays outstanding customer service skills when interacting with patients, outside providers, referral sources, or others.Reconstitutes and compounds suspensionsBalances quality and efficiency in all tasks, contributing to both patient outcomes and broader team goalsDemonstrates the ability to communicate effectively and respectfully through verbal and written skills. Documents in accordance with protocol.Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation. Provides leadership to other support staff on the practice team. Works cooperatively and respectfully with others at all levels of the organization.Displays outstanding customer service skills when interacting with patients, outside providers, referral sources or others.Responsible for continued professional growth and development.Reads, understands and complies with all Standards of Conduct, JCAHO policies, etc.Adheres to NeighborHealth standards of Employee Conduct and all related policies and procedures by:Demonstrating excellent customer service;Showing respect to other employees;Adhering to standards of cultural competency and non-discrimination;Adhering to standards of privacy;Adhering to attendance and other policies and utilizing appropriate notification and other procedures.Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety, and other employee safety measures.Uphold's procedures and systems to safeguard the confidentiality of all patient and employee information.Benefits:MEDICAL, DENTAL, AND VISION COVERAGELIFE AND DISABILITY INSURANCE401(K) RETIREMENT PLANTUITION REIMBURSEMENTFLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTSPAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIMEGENEROUS STAFF DEVELOPMENT BENEFITEXCELLENT MALPRACTICE COVERAGEPET INSURANCEFREE PARKINGAND MUCH MOREStarting at $25.00/hr. up to $38.00/hr., based on experience.EEO & Accommodation Statement:NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement:According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.