Certified Pharmacy Tech — Patient Care & Vaccinations

Hy-Vee, Inc.; Davenport (IA); On-site; USD 22,000 - 30,000; Full time

Job summary

Hy-Vee, Inc. seeks a Certified Pharmacy Technician to support pharmacists in processing prescriptions, handling customer service, and maintaining accurate patient information.

You will assist with insurance billing, prepare drug products for dispensing, and help with inventory while upholding HIPAA and safety standards. In this fast-paced retail environment, you’ll greet customers, verify details, and ensure accuracy from prescription intake to delivery, with ongoing opportunities for career

Qualifications

• High school diploma or equivalent required.
• Certified Pharmacy Technician certification required; must maintain continuing education to keep license active.
• Previous experience as a pharmacy technician or pharmacy clerk preferred.
• Vaccination certification required if administering vaccines, as required by law.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one.
• Handle customer inquiries that do not require a pharmacist's expertise and judgment.
• Accept new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.
• Contact doctor's offices to take or request refill prescriptions as needed.
• Gather and maintain accurate patient information required to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed.
• Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
• File prescriptions after they have been dispensed and report any medication errors to appropriate personnel.
• Order, check in, and stock pharmacy supplies and log invoices as necessary.
• Perform cash transactions accurately.
• Administer vaccines as allowed by law, with required certification where applicable.
• Maintain the cleanliness of the pharmacy and dispensing area.
• Maintain confidentiality of customers' private medical information in accordance with HIPAA.
• Adhere to all statutes and regulations pertaining to a pharmacy technician.
• Work with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
• Assist in other areas of the store as needed and take on special projects as assigned.
• Maintain strict adherence to personal hygiene, dress standards, and all Hy‑Vee policies and store guidelines.
• Report to work when scheduled and on time.

Skills

Problem solving

Arithmetic

Documentation

Customer service

HIPAA compliance

Education

High school diploma

Pharmacy technician certification

Pharmacy experience

Vaccination certification

Job description

Hy-Vee, Inc. seeks a Certified Pharmacy Technician to support pharmacists in processing prescriptions, handling customer service, and maintaining accurate patient information.

You will assist with insurance billing, prepare drug products for dispensing, and help with inventory while upholding HIPAA and safety standards. In this fast-paced retail environment, you’ll greet customers, verify details, and ensure accuracy from prescription intake to delivery, with ongoing opportunities for career