Certified Pharmacy Tech II - Patient Delivery & Operations

Dartmouth-Hitchcock Health; Lebanon (NH); On-site; USD 25,000 - 33,000; Full time

Job summary

Dartmouth-Hitchcock Health is seeking a Pharmacy Technician to perform routine and specialized duties in drug distribution. Inpatient and outpatient responsibilities include medication preparation, IV/admixture work, dispensing, and order processing.

The role emphasizes accuracy, patient service via phone, and collaboration with pharmacists and staff. NH licensure and CPhT certification are required or preferred, with supervisory support for training.

Qualifications

• Associates degree in a health or related field and 1 year pharmacy experience, or the equivalent in education and experience preferred.
• Ability to flexibly work in a fast paced environment with accuracy.
• Strong customer service skills, including phone interactions.
• Ability to multitask and attention to detail.
• Ability to maintain composure under stressful situations.

Responsibilities

• Answers phones and triages customer service issues.
• Prepares prescription and non-prescription medication and/or devices.
• Stocks and replenishes stock locations and ADMs/robots (e.g., Parata).
• Serves as a preceptor and assists with orientation and training of staff.
• Communicates supply issues, problems or discrepancies.
• Assists in revising policy and procedure.
• Delivers meds to beds or patient care areas.
• Performs purchasing and billing functions.
• Establishes and maintains training materials.
• Inpatient: prepares IV admixtures or other sterile products under supervision.
• Inpatient: prepares or compounds non-sterile drugs under supervision.
• Maintains hardware and software of department systems.
• Outpatient: electronically processes prescription orders and prepares prescriptions for verification.
• Outpatient: processes third party claims.
• Performs in call center, mail order processing, data entry, and transfers prescriptions.
• Performs other duties as required.

Skills

Customer service

Phone interactions

Multitasking

Attention to detail

Calm under pressure

Education

Associate degree in health or related field

Job description

Dartmouth-Hitchcock Health is seeking a Pharmacy Technician to perform routine and specialized duties in drug distribution. Inpatient and outpatient responsibilities include medication preparation, IV/admixture work, dispensing, and order processing.

The role emphasizes accuracy, patient service via phone, and collaboration with pharmacists and staff. NH licensure and CPhT certification are required or preferred, with supervisory support for training.