Certified Pharmacy Tech II — Patient Care Specialist

Hannaford; Alton (NH); On-site; USD 27,000 - 37,000; Full time

Job summary

Hannaford Pharmacy in Alton, NH is seeking a Pharmacy Technician to greet customers, assist pharmacists, count pills, label prescriptions, and help ensure prescriptions are processed accurately.

The role requires a High school diploma, PTCB certification and state license, strong communication, data entry, multitasking, and ability to work nights, weekends and holidays. Training and growth opportunities within Hannaford Pharmacy.

Qualifications

• High school graduate or equivalent.
• Successful completion of criminal background check and drug testing as required.
• Maintain current PTCB certification and state license as required.
• Excellent communication and customer service skills.
• Strong data entry and basic mathematic skills.
• Effective time management skills and sense of urgency.
• Effective interpersonal skills and ability to work in a team environment.
• Open schedule availability, including nights, weekends and holidays.
• Desire and ability to train other department associates in all areas pertaining to department operation.
• Pass an evaluation of EPS competency and "unsupervised" qualifications.

Responsibilities

• Greet all customers and provide prompt and courteous service and assistance.
• Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions.
• Ensure customers receive all their prescriptions.
• File written prescription forms after prescriptions are dispensed.
• Prepare and complete manual insurance claim forms if needed.
• Maintain organized filing system for invoices, manual insurance claims, daily reports, etc. in accordance with Standard Practice Manual and state law.
• Maintain confidentiality of customer and company information.
• Help customers find over the counter items.
• Maintain a broad understanding of HBC MPP scheduling system and assist in ensuring the data entered is accurate to maintain productivity.
• Coordinate scheduling of technicians -including assigned positions and fixed activities.
• Adhere to state specific and pertinent federal laws and regulations.
• Maintain proper inventory levels: ordering of supplies, return to stocks, transfers, and special requirements for controlled substances (includes diabetic case).
• Perform Cardinal returns regularly.
• Process pharmacy outdates and credits including keeping inventory free from outdated product.
• Maintain knowledge of physical inventory procedures and assist in the physical inventory process including analyzing the condensed variance report and reports from Control D.
• Review and understand ACIS reports.
• Assist in third party audits as needed.
• Share in responsibility for department maintenance and cleanliness in accordance with fixed activities.
• Restock pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.) as needed.
• Observe and adhere to all company policies and the Pharmacy Standard Practice Manual.
• Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy.
• Adhere to company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free of debris and safety hazards.
• Treat all co-workers with fairness, dignity and respect.
• Maintain the quality of department's appearance and presentation.
• Foster a positive and enthusiastic environment to retain associates and customers.
• Perform all other duties as assigned.

Skills

PTCB certification

Customer service

Attention to detail

Multi-tasking

Strong communication

Tools

Pharmacy software

Billing/insurance software

Job description

Hannaford Pharmacy in Alton, NH is seeking a Pharmacy Technician to greet customers, assist pharmacists, count pills, label prescriptions, and help ensure prescriptions are processed accurately.

The role requires a High school diploma, PTCB certification and state license, strong communication, data entry, multitasking, and ability to work nights, weekends and holidays. Training and growth opportunities within Hannaford Pharmacy.