Certified Pharmacy Tech – 24/7 Customer Care & Wellness

Amazon; New Hampshire; On-site; USD 33,000 - 37,000; Full time

Job summary

Amazon Pharmacy is seeking a CCC Certified Pharmacy Technician to join our Clinical Customer Care team. The role supports customers via phone and chat, processes prescriptions, and assists with insurance and shipments while ensuring compliance with pharmacy laws and privacy requirements.

The position requires an in-state Pharmacy Technician license, national certification (PTCB/NHA), and 6+ months of computer and web tools experience.

Qualifications

• High school diploma or equivalent.
• 6+ months of experience using computer and web-based tools.
• Active in-state Certified Pharmacy Technician license.
• National Pharmacy Technician Certification (PTCB or NHA).
• Experience multitasking with phone and computer.

Responsibilities

• Maintain understanding of Amazon Pharmacy policies and procedures.
• Communicate with providers to obtain prescriptions and verify accuracy.
• Learn pharmacy laws and regulations nationwide and comply with guidance.
• Maintain confidentiality and identify areas for improvement in a fast-paced environment.
• Collaborate with the pharmacy team to ensure customer satisfaction.
• Work a flexible schedule including weekends and cross-train as needed.

Skills

Multitasking

Phone/computer use

Communication skills

Education

High school diploma or equivalent

In-state Pharmacy Technician license

National Pharmacy Technician Certification (PTCB or NHA)

Job description

Amazon Pharmacy is seeking a CCC Certified Pharmacy Technician to join our Clinical Customer Care team. The role supports customers via phone and chat, processes prescriptions, and assists with insurance and shipments while ensuring compliance with pharmacy laws and privacy requirements.

The position requires an in-state Pharmacy Technician license, national certification (PTCB/NHA), and 6+ months of computer and web tools experience.