Certified Peer Support Specialist

Cambia Health Solutions; United States; Remote; Full time

Job summary

Cambia Health Solutions seeks a Peer Support Specialist to assist peers in their recovery journey within a supportive environment. This role involves facilitating the development of individualized wellness plans and providing crucial support, ensuring that members recover effectively and empower themselves. Join a committed team in making a meaningful impact in behavioral health.

Benefits

Medical, dental, and vision coverage

Generous paid time off and holidays

401(k) with company match

Wellness programs

Commute and parking benefits

Qualifications

• 3 years of experience providing Peer Support Services or equivalent education/experience.
• Strong communication skills for sensitive topics.
• Understanding of recovery processes and coping skills.

Responsibilities

• Assist members in creating wellness and recovery plans.
• Initiate contact via calls/emails for Peer Support Services.
• Make referrals to clinical staff when appropriate.

Skills

Communication

Customer Service

Organization

Data Entry

Problem Solving

Education

High school diploma

Certified Peer Specialist

Tools

Microsoft Office

Job description

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Work from home within Oregon, Washington, Idaho or Utah

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For

Every day, Cambia’s dedicated team of Peer Support Specialists are living our mission to make health care easier and lives better. As a member of the Behavioral Health team, our Peer Support Specialists performs a wide range of tasks to assist peers in regaining independence within the community and mastery over their own recovery process. Peer Support Specialists work with members to achieve their personal health and recovery outcomes by helping identify barriers and providing support and education. The Peer Support Specialist will function as a role model to peers, exhibiting competency in personal recovery and use of coping skills while effectively and appropriately using their lived experience. The Peer Support Specialist will also serve as an advocate, providing information and encouragement for members who are navigating their behavioral health recovery – all in service of creating a person-focused health care experience.

Are you passionate about making a difference in behavioral health? Ready to turn your personal journey into a meaningful career? Then this role may be the perfect fit.

Qualifications

What You Bring to Cambia:

• High school diploma and be a Certified Peer Specialist in OR, WA, UT or ID
• 3 years of experience providing Peer Support Services in a professional setting or an equivalent combination of education and experience
  
  

Skills And Attributes

• Strong communication skills with the ability to effectively interact with a wide variety of individuals on highly sensitive topics.
• Strong customer service skills including listening, patience, empathy and maintaining confidentiality.
• General organization, data entry and administrative skills.
• Proven ability to effectively handle multiple tasks and prioritize workload.
• General computer skills (including use of Microsoft Office, Outlook, Internet search).
• Ability to work a varied schedule such as early evening.
• Knowledge of recovery process and the language of recovery.
• Ability to work independently, to prioritize work, meet deadlines and achieve operational standards.
• Ability to research and problem solve in a creative manner to reach a solution.
• Ability to identify when it is appropriate to refer to others.
  
  

What You Will Do At Cambia

• Initiates outbound telephone calls or emails to members who have opted in to Peer Support Services.
• Utilize tools such as the Wellness Recovery Action Plan (WRAP) to assist members in creating their own individual wellness and recovery plans.
• Teach and role model the value of every individual’s recovery experience, model effective coping techniques and self-help strategies.
• Makes referrals to licensed clinical staff as appropriate.
• Works with a Care Manager or other internal team to assure that member needs are met through identification and referral to appropriate resources.
• Utilizes the applicable care management platform to appropriately record and track member interactions.
  
  

The expected hiring range for a Peer Support Specialist is $25.50 - $36.70 an hour depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 5%. The current full salary range for this role is $24.00 - $41.50 an hour.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, You Can

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.
  
  

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

Benefits

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.
  
  

Learn More About Our Benefits.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.

We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email [e-mail]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Cambia Health Solutions by 2x

Get notified about new Support Specialist jobs in United States.

United States $40,000.00-$45,000.00 5 days ago

New York, NY $70,000.00-$75,000.00 5 months ago

Customer Support Specialist, Luxury Stores Customer Service

New York, NY $50,000.00-$60,000.00 2 weeks ago

Technical Customer Support Specialist - (Remote - US or Canada)

Pharmacy Customer Support Specialist - Remote (Mon-Fri 11:00AM - 7:30PM EST)

United States $60,000.00-$95,000.00 6 days ago

Utah, United States $21.00-$23.00 6 days ago

Customer Operations & Support Specialist

California, United States $50,000.00-$60,000.00 1 week ago

California, United States $55,000.00-$55,000.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.