Certified Peer Specialist, Critical Time Intervention (CTI)

Acmh; New York (NY); On-site; USD 49,000 - 60,000; Full time

Job summary

ACMH in Manhattan is seeking a Certified Peer Specialist to join the Critical Time Intervention (CTI) team. The role focuses on supportive counseling, intensive care coordination, and promoting coping skills for high-risk clients to improve health outcomes.

You will collaborate with care providers, follow care plans, and document interventions in the EHR while supporting clients in building community resources and self-advocacy.

Qualifications

• Lived experience of mental health/substance use/homeless services.
• High school diploma or GED.
• Certified Peer Specialist with New York State.
• Proficient in English communication.

Responsibilities

• Engage clients at hospital bedside to provide intake and overview.
• Develop rapport to promote health and wellness.
• Participate in weekly team meetings and updates.
• Develop WRAP and Relapse Prevention Plans.
• Provide transportation training and escorts.
• Assist clients in developing community supports.
• Document interventions in the EHR.
• Coordinate access to health and social services with care team.

Skills

Counseling

Care coordination

WRAP planning

English communication

Education

High School Diploma or GED

Certified Peer Specialist (NYS)

Job description

Description

ACTIVELY RECRUITING

Lived experience as a consumer of mental health, substance use, and/or homeless services is required

Position: Certified Peer Specialist, Critical Time Intervention (CTI)

Function: Serves as a member of the CTI Team, providing supportive counseling and time-limited intensive care coordination for a caseload of high-risk clients. Responsibilities include promoting the development of skills for coping with and managing behavioral health symptoms, providing linkage to resources, and engaging individuals in skill building.

Reports to: Team Leader, Critical Time Intervention

Location: Manhattan

Schedule: Mondays-Fridays (9:00am-5:00pm)

Tasks:

• Responsible for engaging clients at hospital bedside to provide program overview and conduct intake assessments.
• Develops rapport with clients in order to engage them in improving their health and wellness.
• Participates in weekly team meetings to discuss new referrals and provide updates on enrolled clients.
• Develops WRAP and Relapse Prevention Plans to help clients understand their patterns and triggers for use and identify interventions to deal with triggers and cravings and identify supports.
• Acts as a role model to educate client about self-help techniques and self-help group processes, teaches effective coping strategies and teaches symptom management skills
• Provides transportation training and escorts to appointments.
• Assists clients in the development of community support systems and networks
• Provides hands‑on assistance with activities of daily living
• Provides training in self‑advocacy.
• Supports client goals and serves as an advocate on client’s behalf
• Identifies, facilitates and secures access to needed healthcare, social services benefits, and community resources. Works in collaboration with other care team members and care providers, including behavioral health, disease care management, home care, social work and community‑based organizations, to help client achieve optimal health outcomes.
• Embraces the team model by collaborating with members of the team and providing support as needed.
• Utilizes evidenced based practices, such as motivational interviewing, to empower clients to grow and attain goals.
• Implements tasks outlined on the care plan and ensures follow up and continuity of care between client interactions.
• Documents all interventions and attempted contacts in the EHR in accordance with program standards.
• Assesses domiciled client’s living conditions by conducting home visits.
• Attends in‑service training as requested.
• Duties as assigned by supervisor.

Requirements

Lived experience receiving mental health services and a commitment to assist others in attaining recovery and wellness goals. High School diploma or G.E.D. Good written and verbal communication skills in English. Basic computer and data entry skills. Must be a Certified Peer Specialist with New York State.

Salary: $54,738 plus generous benefits

ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti‑racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels.

For more information, visit our website: www.acmhnyc.org

ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.