Certified Patient Care Assistant Progressive Care Unit

Banner Health; Mesa (AZ); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking a compassionate Patient Care Assistant to join their dynamic team. This full-time role offers the chance to make a real difference in patients' lives by providing essential care and support in a fast-paced environment. You will assist patients with daily activities, collect vital data, and ensure smooth operations within the unit. With a focus on exceptional service and teamwork, this position is perfect for those who are dedicated to improving patient experiences and embracing the challenges of healthcare. If you are ready to embark on a rewarding career path, this opportunity is calling your name.

Qualifications

• High school diploma or GED required; CNA certification necessary.
• 1 year of medical clerical experience preferred.

Responsibilities

• Provide routine patient care and assist with daily living activities.
• Collect patient data and document in medical records.
• Assist in transportation of patients and maintain supply levels.

Skills

Patient Care

Communication Skills

Organizational Skills

Medical Terminology

Customer Service

Education

High School Diploma/GED

Certified Nursing Assistant (CNA)

BLS Certification

Tools

Electronic Medical Record (EMR)

Job description

Primary City/State: Mesa, Arizona

Department Name: PCU-7W

Work Shift: Day

Job Category: Clinical Care

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

Banner Health is seeking a Patient Care Assistant to join our Progressive Care Unit at Banner Desert Medical Center.

As part of our East Valley expansion efforts, we are adding a new PCU unit to support our patients. As a Patient Care Assistant / CNA, you will have the unique opportunity to provide the finest care possible, while working with a great team to advance the way care is provided. To achieve our vision, we seek compassionate and driven professionals who embrace change, and who possess the passion and skills to make it happen. Previous experience as a PCA, LNA, or CNA is highly preferred but not required.

This position is a full-time day shift position from 6am-6:30pm.

Including rotating weekends and holidays. Weekend and holiday rotations are required in this role. Enjoy an 18%-night shift differential when applicable.

Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and was recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 700 licensed beds, including over 100 dedicated to children and 76 dedicated to our NICU.

POSITION SUMMARY
This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for on-going patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.

CORE FUNCTIONS

1. Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
2. Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.
3. Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
4. Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support, and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.
5. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
6. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.
7. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and laptop computers. Ensures that all are accounted for and in working order.
8. Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.
9. This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families, and physicians.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Current BLS certification is required. Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers. In Tucson: Current Certified Nursing Assistant (CNA) in state of practice is required for new hires. Existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required. Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.

PREFERRED QUALIFICATIONS

In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred. Recent healthcare experience preferred. Successful completion of an approved unit secretary program is preferred. Additional related education and/or experience preferred.