FA100 - Associate Faculty - Nurse Practitioner Adult and Geriatrics - Part-Time Faculty (Virtual)

University of Phoenix; Phoenix (AZ); Remote; USD 30,000 - 50,000; Part time

Job summary

A leading healthcare services organization is seeking a part-time Associate Faculty Nurse Practitioner to work remotely. This role involves providing phone coverage, resolving customer service issues, and performing various office duties. Ideal candidates will have strong communication skills, a high school diploma, and a commitment to punctuality. Join a supportive environment with opportunities for career advancement and a competitive benefits package.

Benefits

Flexible scheduling options

Competitive benefits package including health and dental

Qualifications

• Must be punctual for scheduled work shifts.
• Completion of mandatory training programs including HIPAA courses.

Responsibilities

• Provide phone coverage for incoming and outgoing calls.
• Resolve customer service issues and pharmacy network problems.
• Perform office duties such as copying, collating, and filing.

Skills

Communication

Problem Solving

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

FA100 - Associate Faculty - Nurse Practitioner Adult and Geriatrics - Part-Time Faculty (Virtual)

Employer Industry: Healthcare Services

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• Work remotely with flexible scheduling options
• Supportive and collaborative work environment
• Chance to make a positive impact on client satisfaction and member experience
• Competitive benefits package including health, dental, and retirement options

What to Expect (Job Responsibilities):

• Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members
• Acquire knowledge and proficiency in pharmacy benefit management (PBM) and mail order resources to effectively assist members and clients
• Resolve customer service issues and pharmacy network problems to ensure client satisfaction
• Assist with on-site client orientation, health fairs, and business conferences
• Perform office duties such as copying, collating, mailings, filing, and processing credit card transactions

What is Required (Qualifications):

• Must be available and punctual for scheduled work shifts
• Minimum educational requirement: High School Diploma or GED
• Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course
• Exceptional phone and listening skills
• Exceptional written and verbal communication skills

How to Stand Out (Preferred Qualifications):

• 0-2 years of experience in a healthcare-related service or customer service role
• Familiarity with pharmacy operations and medication management
• Strong problem-solving skills and the ability to think critically
• Proficiency in Microsoft Office Suite

#HealthcareServices #CustomerService #CareerOpportunity #RemoteWork #CompetitiveBenefits

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About the company

University of Phoenix is a for-profit online college.