Certified Ophthalmic Assistant - Supervisor - Full Benefits, No Weekends

Jobtome; Norfolk (VA); Presencial; USD 36 000 - 43 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full benefits package

401k with employer matching

Paid time off & holidays

Maternity leave

Education reimbursement

Resumo da oferta

Virginia Eye Consultants seeks a Clinic Supervisor to lead ophthalmology operations in the Norfolk area, with travel to Virginia Beach, Suffolk, and Hampton offices as needed. The role requires COA or COT certification and strong leadership to improve patient experiences and office performance.

Responsibilities include staff scheduling, training, reporting, inventory, and ensuring HIPAA compliance, while driving workflow improvements and collaboration with the Clinic Manager and HR.

Qualificações

• Minimum required: High school diploma or GED equivalent
• Minimum required: Two years of management experience in Ophthalmology or related industry
• Current COA or COT certification preferred

Responsabilidades

• Execute day-to-day operations of the office including scheduling, meetings, report generation, inventory, and training
• Provide guidance on optical equipment usage, medical chart handling, insurance, and billing
• Lead and motivate the office team to achieve goals and improve efficiency
• Collaborate with Clinic Manager and HR on staffing matters
• Ensure HIPAA compliance and deliver world-class patient experience

Formação académica

High school diploma or GED

Two years of management experience in Ophthalmology or related industry

COA certification

COT certification

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Ferramentas

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Descrição da oferta de emprego

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

Company: Virginia Eye Consultants

Job Title: Clinic Supervisor Department: Ophthalmology Reports To: Clinic Manager Location: This position is located in Norfolk, VA and requires travel to our Virginia Beach, Suffolk, and Hampton offices as needed. We pay mileage! Pay: $26-31 DOE, COA certification required

SUMMARY A Clinic Supervisor is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

Essential Duties and Responsibilities

• Execute day-to-day operations of the office by ensuring the following is completed: Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
• Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software
• Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas
• Lead the office by guiding them to success through focused support and coaching
• Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office
• Collaborate with Clinic Manager and HR on employee relations and recruitment needs
• Collaborate with other Clinic Supervisors and Managers to develop creative approaches to areas of improvement
• Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions
• Actively train employees on how to provide a world-class patient experience
• Act as the liaison between employees and the Clinic Manager and Corporate
• Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
• Ensure the office and employees are always compliant with HIPAA
• Other duties as assigned

Qualifications

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Exhibit fair and compassionate leadership
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable

Education and/or Experience

Minimum Required: High school diploma or GED equivalent
Minimum Required: Two years of management experience in Ophthalmology or related industry

Licenses and Credentials

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification preferred

Systems and Technology

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Physical Requirements

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25‑50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.

Perks

• Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Paid Maternity Leave Optical Education Reimbursement Competitive Base Pay

Diversity Statement

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Employment Type

Full Time