CERTIFIED OCCUPANCY SPECIALIST

Park City Communities; Bridgeport (CT); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Employer paid health insurance

PTO and holidays

Tuition reimbursement

Job summary

Park City Communities in Bridgeport, CT is seeking a Certified Occupancy Specialist to provide clerical support, verify resident eligibility for affordable housing, and manage rent calculations under HUD rules. The COS will maintain files, respond to inquiries, and assist with move-ins, annual reviews, and renewals.

The role requires strong math, data entry in Yardi, and excellent communication. A high school diploma with clerical experience and HUD knowledge is preferred; CT driver’s license is

Qualifications

• High school diploma or equivalent; 2+ years clerical experience; clear understanding of HUD regulations and guidelines.
• Ability to perform moderately complicated arithmetic computations.
• Effective interviewing skills with tact, courtesy, and discretion when dealing with applicants.
• Ability to make independent judgments on problems and issues.
• Strong computer proficiency and excellent written/oral communication.
• Cooperative and team-oriented; works with minimal supervision.
• Must possess a valid CT driver's license.

Responsibilities

• Type a wide variety of material, including correspondence, reports, and forms.
• Maintain and organize office files and adjust as needed.
• Interview applicants to obtain background information and verify eligibility.
• Assemble information from agencies to determine eligibility.
• Enter data into the Yardi system and produce rent worksheets.
• Track rent payments and outstanding debt in the system.
• Assist with move-ins, move-outs, and transfers.
• Monitor continuing eligibility during annual reviews.
• Explain occupancy rules and HUD eligibility requirements.
• Operate standard office equipment as needed.

Skills

Admin skills

Interviewing

Attention to detail

Communication

Independent judgment

Team player

Education

High school diploma or equivalent

Clerical experience (2+ years)

HUD regulations understanding

Tools

Yardi

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CERTIFIED OCCUPANCY SPECIALIST

Full Time Bridgeport, CT, US

Salary Range: $23.00 To $25.00 Hourly

Position Summary

The Certified Occupancy Specialist (COS) reports to the Housing Manager. They provide clerical support to the site offices. The COS performs all required typing, copying, and coordination of all paperwork for the Housing Manager, including ordering all necessary supplies for copiers, faxes, and other related equipment. The COS determines the continued eligibility of residents who are seeking affordable housing assistance. They will monitor and adhere to policies and procedures. Manages priorities and multiple projects commensurate with Housing Authority standards. Clarifies and handles occupancy certification standards and trains other clerk typists when needed. Maintain a high degree of rent calculation accuracy.

Key Duties/Essential Job Functions:

• Type a wide variety of material, including correspondence, reports, and forms.
• Setupandmaintainallfilesrequired tooperatetheoffice.Makechangestofiles,asneeded,on family composition and income.Maintain files on all verified information.
• Interviewapplicantstoobtainbackgroundinformationtoclarifyquestionsaboutoccupancy and public housing eligibility requirements.
• Assembleandorganizeinformationreceivedfromvariousagenciesregardingfamilyincome, expenses, etc., to determine eligibility.
• Receiveandtransmitvariousinformationbytelephonefromapplicants,residents,officesofthe Housing Authority, and others.
• Processapplicationsforapartments,rents,andtransfers.Assistinprocessingmove-ins,move- outs, and transfers within the sites.
• Assistinthecontinualreviewofactiveresidentsandinverifyingcontinuingresidenteligibility during annual reviews and updates.
• Calculate rent based on the resident's income and HUD regulations with high accuracy. Conduct annual re-certifications.
• Clarify questions about occupancy certification standards and income. Explain the rules, regulations, and eligibility requirements for public housing.
• Enterdatainto a computerprogram(Yardi).Producecalculated worksheetswithrent determination.
• TrackrentpaymentsandoutstandingdebtthroughtheYardidatabase.
• Operatestandardofficeequipment,suchasatelephone,computerterminal,calculator, photocopy machine, fax machine, etc., as needed.
• InteractwithresidentsinassistancewiththeSiteManager.
• Perform other duties as assigned.

Education/Qualifications

High school diploma or equivalent, business school courses a plus. At least two years of clerical experience is a must. Have a clear understanding of HUD regulations and guidelines to ensure compliance.

• Ability to make moderately complicated arithmetic computations.
• Interviewing skills involving tact, courtesy, and discretion when dealing with applicants.
• Ability to make independent judgments on problems and issues.
• Strong computer proficiency.
• Excellent communication skills, both oral and written. Must be able to follow instructions accurately.
• Cooperative/courteous to the public and team player.
• Work with minimal supervision.
• Possess a valid CT driver's license.

Working Conditions/Physical Requirements

Typical office environment and able to attend meetings, training, and travel to PCC sites unaccompanied.

• State of CT 2.0 Partnership Healthcare Plan w/ HEP + Dental & Vision
• Employee Assistance Program (EAP)
• Employer paid group health life insurance $25,000
• CT Municipal Employee Retirement System Employee 5.25% contribution, Employer Match 16.68%(5-year vesting)
• PTO or Vacation, Sick & Personal Days
• 13 paid holidays per calendar year
• Professional growth and development opportunities
• Eligible Public Service Loan Forgiveness employer
• Tuition Reimbursement
• Employee discount perks via ADP services
• Supplemental Insurance Retirement

Pay Rate

• No 4-year degree or non-certified- $23.00/hr
• Bachelor's degree or Certified Occupancy Specialist Certificate- $25.00/hr