Certified Nursing Assistant / Unit Secretary - ICU

101 Riverside Hospital, Inc.; United States; On-site; USD 23,000 - 30,000; Full time

Job summary

101 Riverside Hospital, Inc. is seeking a CNA/support role in Onancock, Virginia. The position involves customer service, chart management, report retrieval, and patient care duties under the supervision of the Nurse Manager and RNs/LPNs.

Responsibilities include order entry, medical record maintenance, supply coordination, and assisting with specified treatments per unit competency. CPR/BLS may be required; healthcare systems knowledge is preferred.

Qualifications

• Experience in customer service is preferred.
• Secretarial experience required.
• CPR/BLS Certification may be required.

Responsibilities

• Accurate and timely order entry and record maintenance.
• Assist with patient care duties under RN/LPN supervision.
• Maintain clean and organized work areas and stock supplies.
• Provide patient information, follow up with patients and physician offices.

Skills

Customer service

Secretarial experience

Healthcare computer systems

Education

Nurse Aide (CNA) certification

Tools

Healthcare computer-based systems

Job description

Location: Onancock, Virginia.

Hiring Range: $16.80 - $21.83/Hourly. Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview: This position works under the supervision of the Nurse Manager and Registered Nurses and under the direction of the Nurse Manager, Registered Nurse and Licensed Practical Nurse. This position is responsible for customer service, chart management, retrieval of reports, and patient care duties. The position is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. When needed the position will perform specified treatments and assist as appropriate within the scope of practice of a CNA. In addition, this position must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served in assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span and provide the care needed as described according to the departmental policy and procedure. Promotes and maintains safe work environment for staff as well as our customers, incorporating national patient safety initiatives.

What you will do

Demonstrates understanding of the importance of accurate and timely order entry, retrieving testing results, researching CPOE ensuring correct order entry and medical record management to ensure organized medical record maintenance. Demonstrates prioritization of workload and accurately completes daily duties. Demonstrates accountability for ensuring availability of resources (equipment, instruments, supplies) necessary to ensure positive patient outcomes. Maintains clean, safe and orderly work/patient environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas. Demonstrates ability to navigate systems to access patient information to facilitate transfers. Utilizes systems proficiently to communicate and order supplies, forms etc. Demonstrates the ability to follow plan of care to include performing treatments and procedures competently/independently under direction of RN/LPN. This may include the following procedures dependent upon unit/facility competency requirements such as enemas, vital signs, ice application, compresses, perineal care, rectal tube, sitz bath, unsterile soaks, strain for urine stones, specimen collection, etc. Demonstrates understanding of diverse patient care populations served within the community. Answers phone in a timely manner using appropriate phone etiquette skills and screens calls appropriately to support a positive service experience. Functions as an advocate for positive customer service as the greeter of the unit. Maintains clean, safe, and orderly work environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas. Promotes team work by working effectively as a team member as well as independently. Seeks assistance as needed. Consistently keeps team informed of changes as they arise, working closely with all team members to provide quality care and customer service.

Qualifications

• Education , Nurse Aide (Preferred)
• Experience Secretarial (Required)
• Healthcare computer based systems (Preferred)
• Healthcare experience (Preferred)
• Certified Nurse Aid (CNA) - Virginia Department of Health Professions (VDHP) Upon Hire(Required)
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required)

About Riverside

If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks. At Riverside Health, your trust and safety are our top priorities.