Certified Nursing Assistant - General Surgery - Requisition #827408

Infor; Marshall (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Oaklawn Medical Group seeks a Certified Nursing Assistant to support clinicians and front-desk tasks. Under supervision, you will greet patients, record vitals, and prepare patients for examinations, while assisting providers and maintaining smooth clinic flow.

You will handle patient registration, referrals, and prior authorizations, while delivering compassionate, patient-centered care and ensuring accurate documentation in the EMR.

Qualifications

• Certified Nursing Assistant license in Michigan.
• BLS certification required or within three months of hire.
• Experience in a medical office or similar setting.
• Certification from an accredited CNA program is required.
• Familiarity with EMR/EHR systems and patient registration processes.

Responsibilities

• Obtain and record vital signs, height/weight, and patient history.
• Prepare patients for exams and assist providers as directed.
• Register patients, schedule referrals, and manage prior authorizations.
• Maintain clean rooms and ensure proper equipment and supplies.
• Provide patient-centered care and respond to inquiries promptly.

Skills

CNA license

BLS certification

Interpersonal skills

Medical office exp

EHR experience

PCMH knowledge

Education

CNA program

Tools

EMR systems

Job description

JOB DESCRIPTION

POSITION TITLE: Certified Nursing Assistant

DEPARTMENT: Oaklawn Medical Group

FLSA STATUS: Non-exempt

REPORTING RELATIONSHIP: Executive Director, OMG

Job Summary : Under direct supervision of a provider performs a variety of clinical and administrative tasks while striving to offer perfect care every time to patients. Clinical duties include greeting and escorting patients to the exam room, measuring and recording vitals, collecting, and recording medical and medication histories, preparing patients for examination/procedure, assisting the provider as directed and ensuring efficient clinic patient flow. Additional duties include specimen collection with accurate labeling. Maintains equipment and supplies. Administrative duties include answering telephones, scheduling appointments, accurate patient registration, processing referrals and prior authorizations. Maintain focus on patient centered care and customer service.

Essential Functions:

• Consistently use an outward mindset and put forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Obtains and records vital signs, height and weight, medical and medication history.
• Documents all medical information appropriate and accurately in the EMR. Sends records to Health Information Management, as needed.
• Prepares patients for examination/procedure and ensures patient flow.
• Assists provider and nursing staff as guided.
• Collects specimens and properly labels as directed by the provider.
• Maintain rooms, equipment and supplies to uphold standard precautions.
• Answer telephones ensuring to handle customer inquiries promptly and appropriately.
• Schedule appointments, process referrals and prior authorizations.
• Register patients, ensuring accuracy, collection and scanning of proper documents, and all required registration steps are followed.
• Provides patient centered care and customer service.

Minimum Qualifications : Certified Nursing Assistant license in the State of Michigan. American Heart Association or American Red Cross Basic Cardiac Life Support (BLS) Certification within three (3) months of hire.

Knowledge, Skills & Abilities : Experience in a medical office or similar setting required. Must possess interpersonal skills sufficient to deal effectively and courteously with a diverse group of patients, doctors, internal callers, and other healthcare personnel, while maintaining strict medical ethics. Successful completion of certification in an accredited Nursing Assistant program required. Demonstrated knowledge of support staff competencies, computers, and EHRs. Patient access knowledge preferred. PCMH experience is a plus.

Working Conditions: Potential exposure to blood/body fluids and contagious disease.

Physical Requirements: Constantly stand, walk, reach, see/visual acuity, handle/grasp/feel, talk/hear, taste/smell. Frequently sit, reach, push/pull, bend/twist, stoop/kneel/crouch. Lift /carry 1 to 50+ lbs.

Marshall, 200 N. Madison, Marshall, MI 49068