Certified Nursing Assistant - General Surgery - Requisition #462481

Infor; Marshall (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization located in Marshall, MI is seeking a Certified Nursing Assistant to perform clinical and administrative tasks. The role requires greeting patients, recording vital signs, assisting providers, and ensuring efficient clinic flow. Candidates must hold a valid CNA license in Michigan and have experience in a medical office. Emphasis on providing patient-centered care with exemplary customer service is essential. This position may involve exposure to blood/body fluids and requires physical capability to lift/carry 1 to 50+ lbs.

Qualifications

• Certified Nursing Assistant license in Michigan is required.
• Experience in a medical office or similar setting required.
• Successful completion of certification in an accredited Nursing Assistant program required.

Responsibilities

• Greet and escort patients to the exam room.
• Measure and record vitals, medical and medication histories.
• Assists provider as directed and ensures efficient clinic patient flow.
• Collects specimens and maintains equipment and supplies.
• Answer telephones and schedule appointments.

Skills

Interpersonal skills

Medical ethics

Knowledge of EHRs

Patient access knowledge

PCMH experience

Education

Certified Nursing Assistant license

BLS certification

Job description

All CDC recommended vaccines are required vaccinations at Oaklawn. Seasonally, and upon determination of Senior leadership, the Influenza Vaccine may be mandatory; in those years, compliance is required. For all vaccines, Religious Exemptions and Medical Contraindications are available.

Job Summary

Under direct supervision of a provider performs a variety of clinical and administrative tasks while striving to offer perfect care every time to patients. Clinical duties include greeting and escorting patients to the exam room, measuring and recording vitals, collecting and recording medical and medication histories, preparing patients for examination/procedure, assisting the provider as directed and ensuring efficient clinic patient flow. Additional duties include specimen collection with accurate labeling. Maintains equipment and supplies. Administrative duties include answering telephones, scheduling appointments, accurate patient registration, processing referrals and prior authorizations. Maintain focus on patient centered care and customer service.

Essential Functions

• Consistently use an outward mindset and put forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Obtains and records vital signs, height and weight, medical and medication history.
• Documents all medical information appropriate and accurately in the EMR. Sends records to Health Information Management, as needed.
• Prepares patients for examination/procedure and ensures patient flow.
• Assists provider and nursing staff as guided.
• Collects specimens and properly labels as directed by the provider.
• Maintain rooms, equipment and supplies to uphold standard precautions.
• Answer telephones ensuring to handle customer inquiries promptly and appropriately.
• Schedule appointments, process referrals and prior authorizations.
• Register patients, ensuring accuracy, collection and scanning of proper documents, and all required registration steps are followed.
• Provides patient centered care and customer service.

Minimum Qualifications

Certified Nursing Assistant license in the State of Michigan. (BLS from American Red Cross or American Heart Association)

Knowledge, Skills & Abilities

Experience in a medical office or similar setting required. Must possess interpersonal skills sufficient to deal effectively and courteously with a diverse group of patients, doctors, internal callers and other healthcare personnel, while maintaining strict medical ethics. Successful completion of certification in an accredited Nursing Assistant program required. Demonstrated knowledge of support staff competencies, computers, and EHRs. Patient access knowledge preferred. PCMH experience a plus.

Working Conditions

Potential exposure to blood/body fluids and contagious disease.

Physical Requirements

Constantly stand, walk, reach, see/visual acuity, handle/grasp/feel, talk/hear, taste/smell. Frequently sit, reach, push/pull, bend/twist, stoop/kneel/crouch. Lift/carry 1 to 50+ lbs.

Marshall, 200 N. Madison, Marshall, MI 49068