Medical Assistant - General Surgery - Requisition #105897

Infor; Marshall (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Infor in Marshall, MI is seeking a Clinical Assistant to support a provider with a mix of clinical and administrative tasks, including taking vitals, greeting patients, preparing for examinations, and documenting in the EMR.

The role emphasizes patient‑centered care, teamwork with nurses, scheduling, processing referrals and authorizations, and maintaining rooms and supply inventories to ensure smooth clinic flow.

Qualifications

• Active BLS certification within 90 days of hire.
• Registered or Certified Medical Assistant, or LPN in Michigan.
• Education/experience as deemed appropriate by HR and ABR-OE credential.

Responsibilities

• Greet and escort patients to exam rooms and record vitals.
• Document medical information in the EMR.
• Assist provider and nursing staff as directed.
• Administer immunizations and medications as directed.
• Schedule appointments and manage referrals and prior authorizations.
• Register patients with proper documentation and registration steps.
• Provide patient-centered care and service.

Skills

Vital signs

EMR documentation

Patient flow optimization

Customer service

Communication skills

Education

Medical Assistant certification

Licensed Practical Nurse (LPN) Michigan

Tools

EMR systems

Job description

Job Summary: Under direct supervision of a provider performs a variety of clinical and administrative tasks while striving to offer perfect care every time to patients. Clinical duties include greeting and escorting patients to the exam room, measuring and recording vitals, collecting, and recording medical and medication histories, preparing patients for examination/procedure, assisting the provider as directed and ensuring efficient clinic patient flow. Additional duties include specimen collection with accurate labeling and prescriptions as directed by the provider. Maintains equipment and supplies. Administrative duties include answering telephones, scheduling appointments, accurate patient registration, processing referrals and prior authorizations. Maintain focus on patient centered care and customer service.

Essential Functions

• Consistently use an outward mindset and put forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Obtains and records vital signs, height and weight, medical and medication history.
• Documents all medical information appropriate and accurately in the EMR. Sends records to Health Information Management, as needed.
• Prepares patients for examination/procedure and ensures patient flow.
• Assists provider and nursing staff as guided.
• Implement medical orders in a safe and proper manner.
• Collects specimens and properly labels, administer immunizations and medication via various routes (IM, SQ, Oral, Nasal), as directed by the provider.
• Maintains rooms, equipment and supplies to uphold standard precautions.
• Answers telephones ensuring to handle customer inquiries promptly and appropriately.
• Schedules appointments, process referrals and prior authorizations.
• Registers patients, ensuring accuracy, collection and scanning of proper documents, and all required registration steps are followed.
• Provides patient centered care and customer service.

Minimum Qualifications

Qualified candidate will have an active American Heart Association or American Red Cross Basic Cardiac Life Support (BLS) Certification within 90 days of hire and hold one of the following:

• Registered or Certified Medical Assistant or
• Licensed Practical Nurse in the State of Michigan or
• Commiserate combination of education and experience as deemed appropriate by Human Resources and ABR-OE Credential upon hire

Knowledge, Skills & Abilities

Experience in a medical office or similar setting required. Must possess interpersonal skills sufficient to deal effectively and courteously with a diverse group of patients, doctors, internal callers, and other healthcare personnel, while maintaining strict medical ethics. Successful completion of registration or certification in an accredited Medical Assistant program preferred. Demonstrated knowledge of medical assistant competencies, computers, and EHRs. Patient access knowledge preferred. PCMH experience is a plus.

Working Conditions

Potential travel to other offices aiding in relief and/or provider schedules. Potential exposure to blood/body fluids and contagious disease.

Physical Requirements

Constantly stand, walk, reach, see/visual acuity, handle/grasp/feel, talk/hear, taste/smell. Frequently sit, reach, push/pull, bend/twist, stoop/kneel/crouch. Lift /carry 1 to 50+ lbs.

Marshall, 200 N. Madison, Marshall, MI 49068